Proceedings of the 1st conference on Designing interactive systems: processes, practices, methods, & techniques
Documents and professional practice: “bad” organisational reasons for “good” clinical records
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
GAZE-2: conveying eye contact in group video conferencing using eye-controlled camera direction
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Beyond Bandwidth: Dimensions of Connection in Interpersonal Communication
Computer Supported Cooperative Work
Cooperative gestures: multi-user gestural interactions for co-located groupware
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Coordinating heterogeneous work: information and representation in medical care
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
Constructing common information spaces
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
Impact of seating positions on group video communication
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Evaluating the deployment of a mobile technology in a hospital ward
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Transforming clinic environments into information workspaces for patients
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Designing patient-centric information displays for hospitals
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Fragmentation and choreography: caring for a patient and a chart during childbirth
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Health promotion as activism: building community capacity to effect social change
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Messaging to your doctors: understanding patient-provider communications via a portal system
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Is my doctor listening to me?: impact of health it systems on patient-provider interaction
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Making sense of screen mobility: dynamic maps and cartographic literacy in a highly mobile activity
Proceedings of the 15th international conference on Human-computer interaction with mobile devices and services
Implementing scenarios as an evaluation method of the patient-physician interaction in decision aids
DHM'13 Proceedings of the 4th International conference on Digital Human Modeling and Applications in Health, Safety, Ergonomics, and Risk Management: healthcare and safety of the environment and transport - Volume Part I
Proceedings of the 7th International Conference on Pervasive Computing Technologies for Healthcare
Co-designing patient-centered health communication tools for cancer care
Proceedings of the 7th International Conference on Pervasive Computing Technologies for Healthcare
A Review of 25 Years of CSCW Research in Healthcare: Contributions, Challenges and Future Agendas
Computer Supported Cooperative Work
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The presence of computers - especially desktops - takes significant time and attention away from patients during medical visits. As a result, patients may feel disengaged and disregarded. In this study, we examined the impact of using "Computer-on-Wheels" (COWs) in exam-rooms. We found physicians constantly reorienting and resituating exam-room computers to different positions during the three stages of a medical visit: communication-intensive phase, lecturing phase and ordering phase. We refer to this behavior as micro-negotiation of computer-use. Analysis of its usage patterns, as well as physician and patient perceptions, show that micro-negotiations facilitate eye contact expression and encourage patient participation in medical visits. In addition, we identify two tensions and two unintended benefits resulting from micro-negotiations. These findings lead us to consider new modes of negotiation in the exam-room that could alleviate the tensions identified while enabling physicians to continue enjoying micro-negotiation benefits in their work practice.