The memoirs of two survivors: or the evaluation of a computer system for cooperative work
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Documents and professional practice: “bad” organisational reasons for “good” clinical records
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Recognising “success” and “failure”: evaluating groupware in a commercial context
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
“I love the system—I just don't use it!”
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
Layers of Silence, Arenas of Voice: The Ecology ofVisible and Invisible Work
Computer Supported Cooperative Work - Special issue: a web on the wind: the structure of invisible work
Sorting things out: classification and its consequences
Sorting things out: classification and its consequences
Work Practices Surrounding PACS: The Politics of Space in Hospitals
Computer Supported Cooperative Work
Supporting informality: team working and integrated care records
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Journal of Biomedical Informatics - Special issue: Human-centered computing in health information systems. Part 1: Analysis and design
An observational study on information flow during nurses' shift change
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Permutations of cooperative work practices: a study of two oncology clinics
Proceedings of the 2007 international ACM conference on Supporting group work
Invisible emotion: information and interaction in an emergency room
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Doctors and psychosocial information: records and reuse in inpatient care
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Documenting transitional information in EMR
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Physician-driven management of patient progress notes in an intensive care unit
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
"Who's scribing?": documenting patient encounter during trauma resuscitation
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Computerization and information assembling process: nursing work and CPOE adoption
Proceedings of the 1st ACM International Health Informatics Symposium
Towards improving inter-team coordination in the surgical process: a breakdown detection method
Proceedings of the 1st ACM International Health Informatics Symposium
CPOE workarounds, boundary objects, and assemblages
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Designing flexible EMR systems for recording and summarizing doctor-patient interactions
CHI '11 Extended Abstracts on Human Factors in Computing Systems
You've covered: designing for in-shift handoffs in medical practice
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part I
Cooperative documentation: the patient problem list as a nexus in electronic health records
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Bridging clinical and non-clinical health practices: opportunities and challenges
CHI '12 Extended Abstracts on Human Factors in Computing Systems
Waiting for learning: designing interactive educational materials for patient waiting areas
Proceedings of the 11th International Conference on Interaction Design and Children
Local-universality: designing EMR to support localized informal documentation practices
Proceedings of the 2013 conference on Computer supported cooperative work
Beyond formality: informal communication in health practices
Proceedings of the 2013 conference on Computer supported cooperative work companion
Messaging to your doctors: understanding patient-provider communications via a portal system
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting medical discussions through an argumentation-based tool
Proceedings of the Biannual Conference of the Italian Chapter of SIGCHI
A Review of 25 Years of CSCW Research in Healthcare: Contributions, Challenges and Future Agendas
Computer Supported Cooperative Work
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We conducted a field-based study examining informal nursing information. We examined the use of this information before and after the adoption of a CPOE (Computerized Provider Order Entry) system in an inpatient unit of a large teaching hospital. Before CPOE adoption, nurses used paper working documents to detail psycho-social information about patients; after the CPOE adoption, they did not use paper or digital notes as was planned. The paper describes this process and analyses how several interlocked reasons contributed to the loss of this information in written form. We found that a change in physical location, sufficient convenience, visibility of the information, and permanency of information account for some, but not all, of the outcome. As well, we found that computerization of the nursing data led to a shift in the politics of the information itself - the nurses no longer had a cohesive agreement about the kinds of data to enter into the system. The findings address the requirements of healthcare computerization to support both formal and informal work practices, respecting the nature of nursing work and the politics of information inherent in complex medical work.