Documents and professional practice: “bad” organisational reasons for “good” clinical records
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Layers of Silence, Arenas of Voice: The Ecology ofVisible and Invisible Work
Computer Supported Cooperative Work - Special issue: a web on the wind: the structure of invisible work
Charting past, present, and future research in ubiquitous computing
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 1
Temporal Coordination –On Time and Coordination of CollaborativeActivities at a Surgical Department
Computer Supported Cooperative Work
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Upholding the maxim of relevance during patient-centered activities
ANLC '94 Proceedings of the fourth conference on Applied natural language processing
Work coordination, workflow, and workarounds in a medical context
CHI '05 Extended Abstracts on Human Factors in Computing Systems
An observational study on information flow during nurses' shift change
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Coordinating heterogeneous work: information and representation in medical care
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
CareLog: a selective archiving tool for behavior management in schools
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Transactive memory in trauma resuscitation
Proceedings of the 2008 ACM conference on Computer supported cooperative work
I just don't know why it's gone: maintaining informal information use in inpatient care
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the 1st ACM International Health Informatics Symposium
Teamwork Errors in Trauma Resuscitation
ACM Transactions on Computer-Human Interaction (TOCHI)
Pervasive Computing for Hospital, Chronic, and Preventive Care
Foundations and Trends in Human-Computer Interaction
Opportunities for blended interaction in emergency rooms: coupling displays with digital pen input
Proceedings of the 7th International Conference on Pervasive Computing Technologies for Healthcare
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With healthcare moving towards electronic health records, it is important to understand existing work practices to design effective systems. We conducted an observational study in a Level I trauma center to examine the documentation process and the role of the nurse recorder in trauma resuscitation. We identified several difficulties with current recording practices, including the late arrival of the nurse recorder, parallel activities of the trauma team, and multitasking by the recorder. Our observations showed that the recorder's role extends beyond archival responsibilities. The recorder, with the help of a paper record, manages the resuscitation process, rather than passively documenting it. Our findings highlighted the complexity of the recorder's role and the need to consider documentation in the broader context of trauma teamwork. We proposed a set of design challenges that emphasize important aspects of trauma care to be considered when designing technologies to support the documentation process.