The coordinative functions of flight strips: air traffic control work revisited
GROUP '99 Proceedings of the international ACM SIGGROUP conference on Supporting group work
Temporal Coordination –On Time and Coordination of CollaborativeActivities at a Surgical Department
Computer Supported Cooperative Work
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
TraumaTIQ: Online Decision Support for Trauma Management
IEEE Intelligent Systems
Ambiguities, Awareness and Economy: A Study ofEmergency Service Work
Computer Supported Cooperative Work
Making action visible in time-critical work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Not all sharing is equal: the impact of a large display on small group collaborative work
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
An observational study on information flow during nurses' shift change
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Coordinating heterogeneous work: information and representation in medical care
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
Cognitive properties of a whiteboard: a case study in a trauma centre
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
Unpacking collaboration: the international organization of trading in a city dealing room
ECSCW'93 Proceedings of the third conference on European Conference on Computer-Supported Cooperative Work
Informing collaborative information visualisation through an ethnography of ambulance control
ECSCW'99 Proceedings of the sixth conference on European Conference on Computer Supported Cooperative Work
Emergency department status boards: user-evolved artefacts for inter- and intra-group coordination
Cognition, Technology and Work
A context-aware patient safety system for the operating room
UbiComp '08 Proceedings of the 10th international conference on Ubiquitous computing
Transactive memory in trauma resuscitation
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Information handover in time-critical work
Proceedings of the ACM 2009 international conference on Supporting group work
A Novel Approach for Creating Activity-Aware Applications in a Hospital Environment
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
Understanding together: sensemaking in collaborative information seeking
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Proceedings of the 2010 ACM conference on Computer supported cooperative work
"Who's scribing?": documenting patient encounter during trauma resuscitation
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Coordinating time-critical work with role-tagging
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Deviations from protocol in a complex Trauma environment: Errors or innovations?
Journal of Biomedical Informatics
Organizational-historical analysis of the "failure to respond to alarm" problems
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
Paper: Models of human problem solving: Detection, diagnosis, and compensation for system failures
Automatica (Journal of IFAC)
How physicians 'achieve overview': a case-based study in a hospital ward
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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Human errors in trauma resuscitation can have cascading effects leading to poor patient outcomes. To determine the nature of teamwork errors, we conducted an observational study in a trauma center over a two-year period. While eventually successful in treating the patients, trauma teams had problems tracking and integrating information in a longitudinal trajectory, which resulted in inefficiencies and near-miss errors. As an initial step in system design to support trauma teams, we proposed a model of teamwork and a novel classification of team errors. Four types of team errors emerged from our analysis: communication errors, vigilance errors, interpretation errors, and management errors. Based on these findings, we identified key information structures to support team cognition and decision making. We believe that displaying these information structures will support distributed cognition of trauma teams. Our findings have broader applicability to other collaborative and dynamic work settings that are prone to human error.