Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Coordination mechanisms: towards a conceptual foundation of CSCW systems design
Computer Supported Cooperative Work - Special issue on the design of cooperative systems
Designing for the dynamics of cooperative work activities
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Temporal Coordination –On Time and Coordination of CollaborativeActivities at a Surgical Department
Computer Supported Cooperative Work
A finger on the pulse: temporal rhythms and information seeking in medical work
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Mobility Work: The Spatial Dimension of Collaboration at a Hospital
Computer Supported Cooperative Work
When Plans do not Work Out: How Plans are Used in Software Development Projects
Computer Supported Cooperative Work
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
Coordinating heterogeneous work: information and representation in medical care
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
Cognitive properties of a whiteboard: a case study in a trauma centre
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
Workflow from within and without: technology and cooperative work on the print industry shopfloor
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
Plans as situated action: an activity theory approach to workflow systems
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
From plans to planning: the case of nursing plans
Proceedings of the 2007 international ACM conference on Supporting group work
A notion of event quality for contextualized planning and decision support systems
CONTEXT'11 Proceedings of the 7th international and interdisciplinary conference on Modeling and using context
Loosely formed patient care teams: communication challenges and technology design
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Activity-based interaction: designing with child life specialists in a children's hospital
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Teamwork Errors in Trauma Resuscitation
ACM Transactions on Computer-Human Interaction (TOCHI)
Beyond formality: informal communication in health practices
Proceedings of the 2013 conference on Computer supported cooperative work companion
Semantic work process analysis: a reflexive stakeholder articulation approach
Proceedings of the 31st European Conference on Cognitive Ergonomics
Towards user-authored agent dialogues for assessment in personalised ambient assisted living
International Journal of Web Engineering and Technology
A Review of 25 Years of CSCW Research in Healthcare: Contributions, Challenges and Future Agendas
Computer Supported Cooperative Work
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Most studies of plans and situated work have applied ethnographic methods and and thus fail to provide any quantitative insight into the extent of this phenomenon. We present a study of planning and executing operations in an operating suite. Quantitative analysis of log data reveals the extent to which operation schedules are carried out as planned, and qualitative studies reveal the reasons behind changes to the plan, the consequences of such changes, and the strategies used to cope with them. 67% of the plan is changed and only 56% of all operations are planned ahead. We discuss how operation schedules are subject to "continuous planning", and how this needs to be supported by technology.