A finger on the pulse: temporal rhythms and information seeking in medical work

  • Authors:
  • Madhu Reddy;Paul Dourish

  • Affiliations:
  • University of California Irvine, Irvine, CA;University of California Irvine, Irvine, CA

  • Venue:
  • CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
  • Year:
  • 2002

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Abstract

Most cooperative work takes place in information-rich environments. However, studies of "information work" tend to focus on the decontextualized access and retrieval problems faced by individual information seekers. Our work is directed towards understanding how information management is seamlessly integrated into the course of everyday activities. Drawing on an ethnographic study of medical work, we explore the relationship between information and temporal coordination and discuss the role of temporal patterns or "rhythms" in providing individuals with the means to coordinate information and work.