The integration of distributed knowledge in collaborative medical diagnosis
Intellectual teamwork
Computer diffusion and worker empowerment
Computers in Human Services
Computing at work: empowering action by “low-level users”
Communications of the ACM
The coordination of work activities: cooperation and conflict in a hospital context
Computer Supported Cooperative Work
Content + connectivity = community: digital resources for a learning community
DL '97 Proceedings of the second ACM international conference on Digital libraries
Talking in the library: implications for the design of digital libraries
DL '97 Proceedings of the second ACM international conference on Digital libraries
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Multimedia information changes the whole privacy ballgame
Proceedings of the tenth conference on Computers, freedom and privacy: challenging the assumptions
Examining workgroup influence on technology usage: a community of practice perspective
SIGCPR '00 Proceedings of the 2000 ACM SIGCPR conference on Computer personnel research
From Gutenberg to the global information infrastructure: access to information in the networked world
ACM SIGMIS Database - Special issue on Critical analysis of ERP systems: the macro level
Understanding the benefit and costs of communities of practice
Communications of the ACM - Supporting community and building social capital
Cross-cultural usability of the library metaphor
Proceedings of the 2nd ACM/IEEE-CS joint conference on Digital libraries
Trust and epistemic communities in biodiversity data sharing
Proceedings of the 2nd ACM/IEEE-CS joint conference on Digital libraries
A finger on the pulse: temporal rhythms and information seeking in medical work
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
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Information Therapy in Digital Libraries
ICADL '02 Proceedings of the 5th International Conference on Asian Digital Libraries: Digital Libraries: People, Knowledge, and Technology
ICADL '02 Proceedings of the 5th International Conference on Asian Digital Libraries: Digital Libraries: People, Knowledge, and Technology
ACM Transactions on Computer-Human Interaction (TOCHI)
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International Journal of Human-Computer Studies - Special isssue: HCI research in privacy and security is critical now
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IEEE Pervasive Computing
Information Processing and Management: an International Journal
Information Processing and Management: an International Journal
Interacting with information resources: digital libraries for education
International Journal of Learning Technology
Wikibooks in higher education: Empowerment through online distributed collaboration
Computers in Human Behavior
A wiki instance in the enterprise: opportunities, concerns and reality
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Privacy issues for online personal photograph collections
Journal of Theoretical and Applied Electronic Commerce Research
CoLIS'05 Proceedings of the 5th international conference on Context: conceptions of Library and Information Sciences
Quantum phenomena in Communities of Practice
International Journal of Information Management: The Journal for Information Professionals
Conducting ethical research with a game-based intervention for groups at risk of social exclusion
ICEC'12 Proceedings of the 11th international conference on Entertainment Computing
Of Catwalk Technologies and Boundary Creatures
ACM Transactions on Computer-Human Interaction (TOCHI) - Special Issue of “The Turn to The Wild”
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This article reports on work studying how technology can empower or exclude its users due to interactions between social context, system design, and implementation. The analysis is based around the introduction and use of digital libraries in four different settings, three clinical and one academic. Across the four settings, in-depth interview and focus group data was collected from 144 users and analyzed with reference to “communities of practice”. The four settings represent three different approaches to digital library implementation: making digital library resources available from existing computer systems in people's offices and the library (a traditional approach); making computer systems, and hence digital libraries, available in shared spaces (in this case, hospital wards); and employing information intermediaries to work with staff and library resources. These different approaches engendered different perceptions of the technology. The traditional approach produced perceptions of technology as being irrelevant for current needs and community practices. Making technology available within shared physical space but with poor design, support, and implementation procedures was widely perceived as a threat to current organizational structures. In contrast, technology implemented within the community which could adapt and change practices according to individual and group needs, supported by an information intermediary, was seen as empowering to both the community and the individual. We relate the findings to a discussion of evolutionary and revolutionary approaches to design and to the concept of communities of practice.