The Social Life of Information
The Social Life of Information
Cultivating Communities of Practice: A Guide to Managing Knowledge
Cultivating Communities of Practice: A Guide to Managing Knowledge
Communities of practice: dare to share the knowledge
SIGUCCS '04 Proceedings of the 32nd annual ACM SIGUCCS conference on User services
Social empowerment and exclusion: A case study on digital libraries
ACM Transactions on Computer-Human Interaction (TOCHI)
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Communities of practice are becoming recognized in the business world as a way to share knowledge across organizational boundaries [4]. Communities of practice derive from the learning theory proposed by Jean Lave and Etienne Wenger called legitimate peripheral participation, a process where newcomers become part of a community of practice [3]. Rutgers University Computing Services on the Camden campus endeavored to create a community of practice with the student help desk staff, user services staff, and the systems staff. This paper will explore what a community of practice is, the benefits and problems with including students in a community of practice, and the online resources that have been beneficial in connecting the community.