Mapping cognitive demands in complex problem-solving worlds
International Journal of Man-Machine Studies - Knowledge acquisition for knowledge-based systems. Part 2
Ethnographically-informed systems design for air traffic control
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
The limits of ethnography: combining social sciences for CSCW
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Computer Supported Cooperative Work
Studying context: a comparison of activity theory, situated action models, and distributed cognition
Context and consciousness
Coordination mechanisms: towards a conceptual foundation of CSCW systems design
Computer Supported Cooperative Work - Special issue on the design of cooperative systems
Designing with ethnography: a presentation framework for design
DIS '97 Proceedings of the 2nd conference on Designing interactive systems: processes, practices, methods, and techniques
HCI, natural science and design: a framework for triangulation across disciplines
DIS '97 Proceedings of the 2nd conference on Designing interactive systems: processes, practices, methods, and techniques
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
Requirements engineering: a roadmap
Proceedings of the Conference on The Future of Software Engineering
The Organisation in Ethnography –A Discussion of Ethnographic Fieldwork Programs in CSCW
Computer Supported Cooperative Work
Ethnography, theory and systems design: from intuition to insight
International Journal of Human-Computer Studies - Understanding work and designing artefacts
Ethnographically informed analysis for software engineers
International Journal of Human-Computer Studies - Understanding work and designing artefacts
Information Processing and Human-Machine Interaction: An Approach to Cognitive Engineering
Information Processing and Human-Machine Interaction: An Approach to Cognitive Engineering
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
A finger on the pulse: temporal rhythms and information seeking in medical work
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Activity Theory and Distributed Cognition: Or What Does CSCW Need to DO with Theories?
Computer Supported Cooperative Work
Supporting Human Activities - Exploring Activity-Centered Computing
UbiComp '02 Proceedings of the 4th international conference on Ubiquitous Computing
Designing Collaborative Systems: A Practical Guide to Ethnography
Designing Collaborative Systems: A Practical Guide to Ethnography
Presenting ethnography in the requirements process
RE '95 Proceedings of the Second IEEE International Symposium on Requirements Engineering
Making a Case in Medical Work: Implications forthe Electronic Medical Record
Computer Supported Cooperative Work
Patterns of cooperative interaction: Linking ethnomethodology and design
ACM Transactions on Computer-Human Interaction (TOCHI)
Design in the absence of practice: breaching experiments
DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
Mobility Work: The Spatial Dimension of Collaboration at a Hospital
Computer Supported Cooperative Work
A general approach to ethnographic analysis for systems design
Proceedings of the 23rd annual international conference on Design of communication: documenting & designing for pervasive information
A web of coordinative artifacts: collaborative work at a hospital ward
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
Temporality in Medical Work: Time also Matters
Computer Supported Cooperative Work
Computer Supported Cooperative Work
Interpretation, interaction and reality construction in software engineering: An explanatory model
Information and Software Technology
An observational study on information flow during nurses' shift change
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Coordinating heterogeneous work: information and representation in medical care
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
What are workplace studies for?
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
Constructing common information spaces
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
Pervasive Computing Support for Hospitals: An overview of the Activity-Based Computing Project
IEEE Pervasive Computing
Representations and requirements: the value of ethnography in system design
Human-Computer Interaction
On "Technomethodologyn";: foundational relationships between ethnomethodology and system design
Human-Computer Interaction
Coherence: an approach to representing ethnographic analyses in systems design
Human-Computer Interaction
Fieldwork for Design: Theory and Practice
Fieldwork for Design: Theory and Practice
DiCoT: a methodology for applying distributed cognition to the design of teamworking systems
DSVIS'05 Proceedings of the 12th international conference on Interactive Systems: design, specification, and verification
The Messy Details: Insights From the Study of Technical Work in Healthcare
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
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Ethnographic approaches to study of work in the field have been widely adopted by HCI researchers as resources for investigation of work settings and for requirements elicitation. Although the value of fieldwork for design is widely recognised, difficulties surround the exploitation of fieldwork data within the design process. Since not every development project can support or justify large-scale field investigation, the issue of how to build on previous work within a domain is particularly important. In this paper we consider this issue in the context of development of mobile healthcare applications. Many such systems will be built in the coming years, and already a number of influential studies have derived concepts from fieldwork data and used them to support analysis of healthcare work. Using a patient review process as an example, we examine how the concepts from such exemplar studies can be leveraged to analyse fieldwork data, and to facilitate requirements elicitation. The concepts, previous interpretation within the domain, prototypical requirements and associated critique together provide a framework for analysis. The concepts are used to highlight issues that must be addressed and to derive requirements. We make the case that these concepts are not ''value free'' and that the course of our analysis is significantly altered through the palette of concepts used. The methodological implications of this proposition are also considered.