Communications of the ACM
A finger on the pulse: temporal rhythms and information seeking in medical work
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Unpacking "privacy" for a networked world
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Applications of context-aware computing in hospital work: examples and design principles
Proceedings of the 2004 ACM symposium on Applied computing
Bridging the gap between organizational and user perspectives of security in the clinical domain
International Journal of Human-Computer Studies - Special isssue: HCI research in privacy and security is critical now
Design for privacy in ubiquitous computing environments
ECSCW'93 Proceedings of the third conference on European Conference on Computer-Supported Cooperative Work
Phenomenology and Surveillance Studies: Returning to the Things Themselves
The Information Society
Beyond the user: use and non-use in HCI
OZCHI '09 Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group: Design: Open 24/7
Enhancing accountability of electronic health record usage via patient-centric monitoring
Proceedings of the 2nd ACM SIGHIT International Health Informatics Symposium
| Hi-index | 0.00 |
Part of the job of healthcare providers is to manage client information. Most is routine, but some is sensitive. For these reasons physicians' offices provide a rich environment for understanding complex, sensitive information management issues as they pertain to privacy and security. In this paper we present findings from interviews and observations of 19 physician's offices in rural-serving southwest Virginia. Our work presents examples of what might be labeled as security violations. In particular, we found that the tensions between work practice and security, and between electronic and paper records, resulted in issues that need broader discussion in relation to the role of the social in the management of patient information.