Achieving safety: a field study of boundary objects in aircraft technical support
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
A finger on the pulse: temporal rhythms and information seeking in medical work
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Information Processing and Management: an International Journal
Narrative Networks: Patterns of Technology and Organization
Organization Science
The Role of Narratives in Sustaining Organizational Innovation
Organization Science
Understanding together: sensemaking in collaborative information seeking
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Beyond Expertise Seeking: A Field Study of the Informal Knowledge Practices of Healthcare IT Teams
Computer Supported Cooperative Work
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There has been a growing interest within the CSCW community to understand how actors in organizations collaboratively seek information. This focus had led to the emergence of the research area of collaborative information seeking (CIS). Despite an increasing number of conceptual as well as technical studies related to CIS, many fundamental questions still remain unanswered. For example, researchers within this space have argued that CIS goes beyond two or more individuals posing "question and answers" to each other in their attempt to seek the needed information. If CIS is not just about "question and answers", then what does it exactly constitute? We propose that one way to answer these questions is to conceptualize CIS as being constituted through, and orchestrated via, "narratives". In this research note, we elaborate upon the notion of "narratives", and talk about the potential usefulness of such a conceptualization for furthering CIS research and advancing CSCW scholarship.