Distributed artificial intelligence: vol. 2
Coordination mechanisms: towards a conceptual foundation of CSCW systems design
Computer Supported Cooperative Work - Special issue on the design of cooperative systems
Understanding the role of documents in a hierarchical flow of work
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
Considering an organization's memory
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Office procedure as practical action: models of work and system design
ACM Transactions on Information Systems (TOIS)
Supporting reuse: it and the role of archival boundary objects in collaborative problem solving
Supporting reuse: it and the role of archival boundary objects in collaborative problem solving
Constructing common information spaces
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
Storytelling in collaborative work: the challenge of preserving sensitive interactions
ACM SIGGROUP Bulletin
Communication functions and the adaptation of design representations in interdisciplinary teams
DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
Ordering Systems: Coordinative Practices and Artifacts in Architectural Design and Planning
Computer Supported Cooperative Work
Behind the curtain: lessons learned from a Wizard of Oz field experiment
ACM SIGGROUP Bulletin - Special issue on community-based learning: explorations into theoretical groundings, empirical findings and computer support
Participatory design in emergency medical service: designing for future practice
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Revealing actual documentation usage in software maintenance through war stories
Information and Software Technology
Pruning the answer garden: knowledge sharing in maintenance engineering
ECSCW'03 Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work
Context grabbing: assigning metadata in large document collections
ECSCW'05 Proceedings of the ninth conference on European Conference on Computer Supported Cooperative Work
Between chaos and routine: boundary negotiating artifacts in collaboration
ECSCW'05 Proceedings of the ninth conference on European Conference on Computer Supported Cooperative Work
Computer Supported Cooperative Work
Beyond Boundary Objects: Collaborative Reuse in Aircraft Technical Support
Computer Supported Cooperative Work
Structuring cross-organizational knowledge sharing
Proceedings of the 2007 international ACM conference on Supporting group work
Collaborative use of individual search histories
Interacting with Computers
Wiki anxiety: impediments to implementing wikis for IT support groups
Proceedings of the Symposium on Computer Human Interaction for the Management of Information Technology
Computer Supported Cooperative Work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Managing nomadic knowledge: a case study of the European social forum
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Video game technologies and virtual design: a study of virtual design teams in a metaverse
ICVR'07 Proceedings of the 2nd international conference on Virtual reality
Beyond Expertise Seeking: A Field Study of the Informal Knowledge Practices of Healthcare IT Teams
Computer Supported Cooperative Work
Bridging Artifacts and Actors: Expertise Sharing in Organizational Ecosystems
Computer Supported Cooperative Work
The role of narratives in collaborative information seeking
Proceedings of the 17th ACM international conference on Supporting group work
Sharing Knowledge and Expertise: The CSCW View of Knowledge Management
Computer Supported Cooperative Work
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Boundary objects are a critical, but understudied, theoretical construct in CSCW. Through a field study of aircraft technical support, we examined the role of boundary objects in the "achievement of safety" by service engineers. The resolution process of repair requests was captured in two compound boundary objects. These crystallizations did not manifest a static interpretation, but instead were continually re-interpreted in light of meta-negotiations. This suggests design implications for organizational memory systems which can more fluidly represent the meta-negotiations surrounding boundary objects.