gIBIS: a hypertext tool for exploratory policy discussion
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Distributed artificial intelligence: vol. 2
The technology of team navigation
Intellectual teamwork
Augmenting the organizational memory: a field study of answer garden
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Collective intelligence in computer-based collaboration
Collective intelligence in computer-based collaboration
Computer support for clinical practice: embedding and evolving protocols of care
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Shifting Perspectives on Organizational Memory: From Storage to Active Remembering
HICSS '96 Proceedings of the 29th Hawaii International Conference on System Sciences Volume 3: Collaboration Systems and Technology
Making the right moves: toward a social grammar of software support hot lines
Making the right moves: toward a social grammar of software support hot lines
A design process for embedding knowledge management in everyday work
GROUP '99 Proceedings of the international ACM SIGGROUP conference on Supporting group work
Exploring the blind spot: audience, purpose, and context in “product, process, and profit”
ACM Journal of Computer Documentation (JCD)
Evolution of Contact Point: a case study of a help desk and its users
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
FieldWise: a mobile knowledge management architecture
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Distance, dependencies, and delay in a global collaboration
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
An empirical study of global software development: distance and speed
ICSE '01 Proceedings of the 23rd International Conference on Software Engineering
From local to global coordination: lessons from software reuse
GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
SIGDOC '01 Proceedings of the 19th annual international conference on Computer documentation
Expertise browser: a quantitative approach to identifying expertise
Proceedings of the 24th International Conference on Software Engineering
Proceedings of the 20th annual international conference on Computer documentation
"Ask before you search": peer support and community building with reachout
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Achieving safety: a field study of boundary objects in aircraft technical support
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Activity Theory and Distributed Cognition: Or What Does CSCW Need to DO with Theories?
Computer Supported Cooperative Work
Shock: Aggregating Information While Preserving Privacy
Information Systems Frontiers
Technology on social issues of videoconferencing on the internet: a survey
Journal of Network and Computer Applications
Information use of service technicians in difficult cases
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Exploring RDF for Expertise Matching within an Organizational Memory
CAiSE '02 Proceedings of the 14th International Conference on Advanced Information Systems Engineering
Remembrance of designs past: legacy data, organisational memory and distributed design
Systems engineering for business process change
Utilizing mobile devices to capture case stories for knowledge management
CHI '03 Extended Abstracts on Human Factors in Computing Systems
The evolution of artifacts in cooperative work: constructing meaning through activity
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
Rethinking competence systems for knowledge-based organizations
European Journal of Information Systems
The perfect search engine is not enough: a study of orienteering behavior in directed search
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A cognitive taxonomy of medical errors
Journal of Biomedical Informatics
Behind the help desk: evolution of a knowledge management system in a large organization
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Human-centered design of a distributed knowledge management system
Journal of Biomedical Informatics - Special issue: Human-centered computing in health information systems. Part 1: Analysis and design
Use of RDF for expertise matching within academia
Knowledge and Information Systems
Blending system and human text in a technical communication genre
SIGDOC '06 Proceedings of the 24th annual ACM international conference on Design of communication
Adaptability of classification schemes in cooperation: what does it mean?
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
Finding patterns in the fieldwork
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
On finding things out: situating organisational knowledge in CSCW
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
Pruning the answer garden: knowledge sharing in maintenance engineering
ECSCW'03 Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work
Exploring support for knowledge management in mobile work
ECSCW'99 Proceedings of the sixth conference on European Conference on Computer Supported Cooperative Work
Local expertise at an emergency call centre
ECSCW'05 Proceedings of the ninth conference on European Conference on Computer Supported Cooperative Work
How Can I Help You? Call Centres, Classification Work and Coordination
Computer Supported Cooperative Work
A Knowledge Management Success Model: Theoretical Development and Empirical Validation
Journal of Management Information Systems
Toward a Theory of Knowledge Reuse: Types of Knowledge Reuse Situations and Factors in Reuse Success
Journal of Management Information Systems
Toward Virtual Community Knowledge Evolution
Journal of Management Information Systems
Knowledge work artifacts: kernel cousins for free/open source software development
Proceedings of the 2007 international ACM conference on Supporting group work
Structuring cross-organizational knowledge sharing
Proceedings of the 2007 international ACM conference on Supporting group work
Things to talk about when talking about things
Human-Computer Interaction
Towards virtualizing the helpdesk: assessing the relevance of knowledge across distance
Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology
Supporting the end users' views
Proceedings of the Working Conference on Advanced Visual Interfaces
Pair programming and the re-appropriation of individual tools for collaborative software development
Proceedings of the 2006 conference on Cooperative Systems Design: Seamless Integration of Artifacts and Conversations -- Enhanced Concepts of Infrastructure for Communication
Ownership and Evolution of Local Process Representations
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part I
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Managing nomadic knowledge: a case study of the European social forum
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Dynamic, extensible and context-aware exception handling for workflows
OTM'07 Proceedings of the 2007 OTM Confederated international conference on On the move to meaningful internet systems: CoopIS, DOA, ODBASE, GADA, and IS - Volume Part I
Supporting collaborative help for individualized use
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
MemTable: an integrated system for capture and recall of shared histories in group workspaces
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Visual histories of decision processes for creative collaboration
CHI '11 Extended Abstracts on Human Factors in Computing Systems
Security versus performance bugs: a case study on Firefox
Proceedings of the 8th Working Conference on Mining Software Repositories
Worklets: a service-oriented implementation of dynamic flexibility in workflows
ODBASE'06/OTM'06 Proceedings of the 2006 Confederated international conference on On the Move to Meaningful Internet Systems: CoopIS, DOA, GADA, and ODBASE - Volume Part I
Exploring Appropriation of Enterprise Wikis
Computer Supported Cooperative Work
Beyond Expertise Seeking: A Field Study of the Informal Knowledge Practices of Healthcare IT Teams
Computer Supported Cooperative Work
Bridging Artifacts and Actors: Expertise Sharing in Organizational Ecosystems
Computer Supported Cooperative Work
Going digital: understanding paper and photo documentation practices in early childhood education
Proceedings of the 2013 conference on Computer supported cooperative work
Sharing Knowledge and Expertise: The CSCW View of Knowledge Management
Computer Supported Cooperative Work
Constructing CSCW: The First Quarter Century
Computer Supported Cooperative Work
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