The TSIMMIS Approach to Mediation: Data Models and Languages
Journal of Intelligent Information Systems - Special issue: next generation information technologies and systems
Intellectual capital: the new wealth of organizations
Intellectual capital: the new wealth of organizations
Yenta: a multi-agent, referral-based matchmaking system
AGENTS '97 Proceedings of the first international conference on Autonomous agents
Considering an organization's memory
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Just talk to me: a field study of expertise location
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Expertise recommender: a flexible recommendation system and architecture
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Combining RDF and XML schemas to enhance interoperability between metadata application profiles
Proceedings of the 10th international conference on World Wide Web
Modern Information Retrieval
Ontology Management in Enterprises
BT Technology Journal
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Framework for the Semantic Web: An RDF Tutorial
IEEE Internet Computing
A Conceptual Modeling Approach to Semantic Document Retrieval
CAiSE '02 Proceedings of the 14th International Conference on Advanced Information Systems Engineering
Exploiting a Thesaurus-Based Semantic Net for Knowledge-Based Search
Proceedings of the Seventeenth National Conference on Artificial Intelligence and Twelfth Conference on Innovative Applications of Artificial Intelligence
A Competence Knowledge Base System as Part of the Organizational Memory
XPS '99 Proceedings of the 5th Biannual German Conference on Knowledge-Based Systems: Knowledge-Based Systems - Survey and Future Directions
Organizational Memory: Knowledge Acquisition, Integration, and Retrieval Issues
XPS '99 Proceedings of the 5th Biannual German Conference on Knowledge-Based Systems: Knowledge-Based Systems - Survey and Future Directions
Enterprise expert and knowledge discovery
Proceedings of the HCI International '99 (the 8th International Conference on Human-Computer Interaction) on Human-Computer Interaction: Communication, Cooperation, and Application Design-Volume 2 - Volume 2
Shifting Perspectives on Organizational Memory: From Storage to Active Remembering
HICSS '96 Proceedings of the 29th Hawaii International Conference on System Sciences Volume 3: Collaboration Systems and Technology
An Expert Recommendation System using Concept-based Relevance Discernment
ICTAI '01 Proceedings of the 13th IEEE International Conference on Tools with Artificial Intelligence
Integrating multiple document features in language models for expert finding
Knowledge and Information Systems
Conceptualizing and advancing research networking systems
ACM Transactions on Computer-Human Interaction (TOCHI)
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Organisations have realized that effective development and management of their organisational knowledge base is critical to survival in today’s competitive business environment. Employees, as a special knowledge asset, also attract the interest of many researchers because only through people communicating with one another can they really share their tacit knowledge and skills, which are often more valuable than sharing explicit documentations. The need to be able to quickly locate experts among the heterogeneous data sources stored in the organisational memory has been recognized by many researchers. This paper examines the advantages of using RDF (resource description framework) for expertise matching—the process of finding an individual with the required knowledge and skills. The major challenge is to semantically integrate multiple expertise indications from heterogeneous data sources stored in the organisational memory in order to facilitate users to locate the right expert(s). To understand the issues, a case study has been performed that involves building a RDF-based expertise broker that helps Ph.D. applicants locate potential supervisors before they formally apply to a university. An evaluation of the brokering system has been conducted through an experiment and the key results are presented. An extended brokering system that would support expertise matching in a multidisciplinary context is also described and further research identified.