Collaborative document production using quilt
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
A use of drawing surfaces in different collaborative settings
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Findings from observational studies of collaborative work
International Journal of Man-Machine Studies - Computer-supported cooperative work and groupware. Part 1
Design for conversation: lessons from Cognoter
International Journal of Man-Machine Studies - Computer-supported cooperative work and groupware. Part 1
Disembodied conduct: communication through video in a multi-media office environment
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
An experimental study of common ground in text-based communication
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Managing a trois: a study of a multi-user drawing tool in distributed design work
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Co-ordinating activity: an analysis of interaction in computer-supported co-operative work
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Computer-supported cooperative work and groupware
Computer-supported cooperative work and groupware
Evaluating video as a technology for informal communication
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Speech patterns in video-mediated conversations
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Tasks-in-interaction: paper and screen based documentation in collaborative activity
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
One is not enough: multiple views in a media space
CHI '93 Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems
Shared workspaces: how do they work and when are they useful?
International Journal of Man-Machine Studies
Informal workplace communication: what is it like and how might we support it?
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Rethinking video as a technology for interpersonal communications: theory and design implications
International Journal of Human-Computer Studies
Learning to write together using groupware
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Video-as-data: technical and social aspects of a collaborative multimedia application
Computer Supported Cooperative Work
Collaboration in performance of physical tasks: effects on outcomes and communication
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Talking to strangers: an evaluation of the factors affecting electronic collaboration
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
TeleNotes: managing lightweight interactions in the desktop
ACM Transactions on Computer-Human Interaction (TOCHI)
Considering an organization's memory
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
The dynamics of mass interaction
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Video helps remote work: speakers who need to negotiate common ground benefit from seeing each other
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Anchored conversations: chatting in the context of a document
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Video data and video links in mediated communication: what do users value?
International Journal of Human-Computer Studies
Social translucence: an approach to designing systems that support social processes
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 1
Meeting at the desktop: an empirical study of virtually collocated teams
Proceedings of the Sixth European conference on Computer supported cooperative work
Interaction and outeraction: instant messaging in action
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Using Web annotations for asynchronous collaboration around documents
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Visualization components for persistent conversations
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The affordances of media spaces for collaboration
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Notification for shared annotation of digital documents
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Distributed Work
The character, functions, and styles of instant messaging in the workplace
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
The Myth of the Paperless Office
The Myth of the Paperless Office
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 2 - Volume 2
Reconsidering the virtual workplace: flexible support for collaborative activity
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
Remote conversations: the effects of mediating talk with technology
Human-Computer Interaction
Visual information as a conversational resource in collaborative physical tasks
Human-Computer Interaction
Fractured ecologies: creating environments for collaboration
Human-Computer Interaction
Ceci n'est pas un objet? talking about objects in E-mail
Human-Computer Interaction
Making the organization come alive: talking through and about the technology in remote banking
Human-Computer Interaction
The value of shared visual space for collaborative physical tasks
CHI '05 Extended Abstracts on Human Factors in Computing Systems
On the passage of time: temporal differences in video-mediated and face-to-face interaction
International Journal of Human-Computer Studies
Everyday practices with mobile video telephony
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The impact of delayed visual feedback on collaborative performance
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A comparison of chat and audio in media rich environments
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Computer Supported Cooperative Work
Modeling the impact of shared visual information on collaborative reference
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Physicality and Cooperative Design
MLMI '08 Proceedings of the 5th international workshop on Machine Learning for Multimodal Interaction
Introduction to this special issue on talking about things in mediated conversations
Human-Computer Interaction
Designing awareness support for distributed cooperative design teams
ECCE '08 Proceedings of the 15th European conference on Cognitive ergonomics: the ergonomics of cool interaction
International Journal of Human-Computer Studies
Exploring bilingual, task-oriented, document-centric chat
Proceedings of the ACM 2009 international conference on Supporting group work
The integration of synchronous communication across dual interaction spaces
CSCL'07 Proceedings of the 8th iternational conference on Computer supported collaborative learning
EACL '06 Proceedings of the Eleventh Conference of the European Chapter of the Association for Computational Linguistics: Student Research Workshop
The collaborative work of producing meaningful shots in mobile video telephony
Proceedings of the 11th International Conference on Human-Computer Interaction with Mobile Devices and Services
Home video communication: mediating 'closeness'
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Group interaction styles in a virtual context: The effects on group outcomes
Computers in Human Behavior
Investigating the relationship between imagery and rationale in design
Proceedings of the 8th ACM Conference on Designing Interactive Systems
Blended interaction spaces for distributed team collaboration
ACM Transactions on Computer-Human Interaction (TOCHI)
Don't drop it!: pick it up and storyboard
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting fluid tabletop collaboration across distances
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
HCIV'09 Proceedings of the Second IFIP WG 13.7 conference on Human-computer interaction and visualization
Visual reporting in time-critical work: exploring video use in emergency response
Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services
Using physical objects to enable enriched video communication
Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services
International Journal of Technology and Human Interaction
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This commentary reviews the existing research literature concerning support for talking about objects in mediated communication, drawing three conclusions: (a) speech alone is often sufficient for effective conversations; (b) visual information about work objects is generally more valuable than visual information about work participants; and (c) disjoint visual perspectives can undermine communication processes. I then comment on the four articles in the light of these observations, arguing that they broadly support these observations. I discuss the paradoxical failure of current technologies to support talk about objects, arguing that these need to be better integrated with existing communication applications. I conclude by outlining a research agenda for supporting talk about things, identifying outstanding theoretical, empirical, and design issues.