Relevance: communication and cognition
Relevance: communication and cognition
A use of drawing surfaces in different collaborative settings
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Findings from observational studies of collaborative work
International Journal of Man-Machine Studies - Computer-supported cooperative work and groupware. Part 1
Design for conversation: lessons from Cognoter
International Journal of Man-Machine Studies - Computer-supported cooperative work and groupware. Part 1
Managing a trois: a study of a multi-user drawing tool in distributed design work
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Co-ordinating activity: an analysis of interaction in computer-supported co-operative work
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Mutual knowledge and communicative effectiveness
Intellectual teamwork
Awareness and coordination in shared workspaces
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Shared workspaces: how do they work and when are they useful?
International Journal of Man-Machine Studies
Alleviating convergence problems in group support systems: the shared context approach
Computer Supported Cooperative Work
Rethinking video as a technology for interpersonal communications: theory and design implications
International Journal of Human-Computer Studies
Telephone operators as knowledge workers: consultants who meet customer needs
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
What mix of video and audio is useful for small groups doing remote real-time design work?
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Collaboration in performance of physical tasks: effects on outcomes and communication
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Intelligent help in a one-shot dialog: a protocol study
CHI '87 Proceedings of the SIGCHI/GI Conference on Human Factors in Computing Systems and Graphics Interface
Information sought and information provided: an empirical study of user/expert dialogues
CHI '85 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The Role of Multimodal Communication in Cooperation: The Cases of Air Traffic Control
Multimodal Human-Computer Communication, Systems, Techniques, and Experiments
Coordination of communication: effects of shared visual context on collaborative work
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Functions of sketching in design idea generation meetings
C&C '02 Proceedings of the 4th conference on Creativity & cognition
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Effects of head-mounted and scene-oriented video systems on remote collaboration on physical tasks
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Another person's eye gaze as a cue in solving programming problems
Proceedings of the 6th international conference on Multimodal interfaces
Comparing remote gesture technologies for supporting collaborative physical tasks
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
International Journal of Human-Computer Studies
An exploratory analysis of partner action and camera control in a video-mediated collaborative task
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
The fourth party in online arbitration as a shared virtual workspace
SIGGRAPH '05 ACM SIGGRAPH 2005 Web program
Turn it this way: grounding collaborative action with remote gestures
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Dynamic shared visual spaces: experimenting with automatic camera control in a remote repair task
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
ITS '08 Proceedings of the 9th international conference on Intelligent Tutoring Systems
Visual information as a conversational resource in collaborative physical tasks
Human-Computer Interaction
Things to talk about when talking about things
Human-Computer Interaction
Gestures over video streams to support remote collaboration on physical tasks
Human-Computer Interaction
Computer Supported Cooperative Work
EACL '06 Proceedings of the Eleventh Conference of the European Chapter of the Association for Computational Linguistics: Student Research Workshop
Intra- and inter-cultural collaboration in science and engineering
IWIC'07 Proceedings of the 1st international conference on Intercultural collaboration
How social cues shape task coordination and communication
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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If the sharing of context is now widely acknowledged as a condition for successful communication, existing studies do not allow us to determine whether it is necessary to restore the maximum of shared visual information to obtain the best communicative performance. To address this issue, three help dialogue conditions distinguished by the range of shared visual information are compared. The analyses are focused on the comprehension problems raised by each condition. The results highlight that comprehension efficiency in help dialogues is not necessarily linked to the quantity of shared visual information. This study suggests two reasons for this observation: (a) Help requesters in remote help dialogues adapt the content of their requests to the effective amount of shared visual information, and (b) helpers adapt their interpretive strategies to the available shared resources. On the other hand, it is shown that the inability to visually share some specific task-related information strongly affects communication efficiency. Implications for the design of computer-mediated communication systems are drawn from these results.