One is not enough: multiple views in a media space

  • Authors:

  • William W. Gaver;Abigail Sellen;Christian Heath;Paul Luff

  • Affiliations:

  • Rank Xerox, Cambridge EuroPARC, 61 Regent Street, Cambridge CB2 1AB, UK and Industrieel Ontwerpen, Technische Universiteit Delft, Jaffalaan 9, 2628 BX Delft, Nederland;Rank Xerox, Cambridge EuroPARC, 61 Regent Street, Cambridge CB2 1AB, UK and MRC Applied Psychology Unit, 15 Chaucer Road, Cambridge CB2 2EF, UK;Rank Xerox, Cambridge EuroPARC, 61 Regent Street, Cambridge CB2 1AB, UK and Department of Sociology, University of Surrey, Guildford GU2 5XH, UK;Rank Xerox, Cambridge EuroPARC, 61 Regent Street, Cambridge CB2 1AB, UK and Department of Sociology, University of Surrey, Guildford GU2 5XH, UK

  • Venue:
  • CHI '93 Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems
  • Year:
  • 1993

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Abstract

Media spaces support collaboration, but the limited access they provide to remote colleagues' activities can undermine their utility. To address this limitation, we built an experimental system in which four switchable cameras were deployed in each of two remote offices, and observed participants using the system to collaborate on two tasks. The new views allowed increased access to task-related artifacts; indeed, users preferred these views to more typical “face-to-face” ones. However, problems of establishing a joint frame of reference were exacerbated by the additional complexity, leading us to speculate about more effective ways to expand access to remote sites.