Automatic text processing: the transformation, analysis, and retrieval of information by computer
Automatic text processing: the transformation, analysis, and retrieval of information by computer
Answer Garden: a tool for growing organizational memory
COCS '90 Proceedings of the ACM SIGOIS and IEEE CS TC-OA conference on Office information systems
Computational mail as network infrastructure for computer-supported cooperative work
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Information filtering based on user behavior analysis and best match text retrieval
SIGIR '94 Proceedings of the 17th annual international ACM SIGIR conference on Research and development in information retrieval
Managing user perceptions of email privacy
Communications of the ACM
Social information filtering: algorithms for automating “word of mouth”
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
PHOAKS: a system for sharing recommendations
Communications of the ACM
Referral Web: combining social networks and collaborative filtering
Communications of the ACM
GroupLens: applying collaborative filtering to Usenet news
Communications of the ACM
From workplace to development: what have we learned so far and where do we go?
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
Yenta: a multi-agent, referral-based matchmaking system
AGENTS '97 Proceedings of the first international conference on Autonomous agents
Considering an organization's memory
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Just talk to me: a field study of expertise location
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Anonymous Web transactions with Crowds
Communications of the ACM
Agents to assist in finding help
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Privacy in e-commerce: examining user scenarios and privacy preferences
Proceedings of the 1st ACM conference on Electronic commerce
Expertise recommender: a flexible recommendation system and architecture
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Explaining collaborative filtering recommendations
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Freenet: a distributed anonymous information storage and retrieval system
International workshop on Designing privacy enhancing technologies: design issues in anonymity and unobservability
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Comparing Hybrid Peer-to-Peer Systems
Proceedings of the 27th International Conference on Very Large Data Bases
Enterprise expert and knowledge discovery
Proceedings of the HCI International '99 (the 8th International Conference on Human-Computer Interaction) on Human-Computer Interaction: Communication, Cooperation, and Application Design-Volume 2 - Volume 2
Collaborative Filtering with Privacy
SP '02 Proceedings of the 2002 IEEE Symposium on Security and Privacy
SHOCK: communicating with computational messages and automatic private profiles
WWW '03 Proceedings of the 12th international conference on World Wide Web
A transformational model for Organizational Memory Systems management with privacy concerns
Information Sciences: an International Journal
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An important problem facing large, distributed organizations is the efficient management and distribution of information, knowledge, and expertise. In this paper we present the design and implementation of a low-cost, extensible, flexible, and dynamic peer-to-peer (P2P) knowledge network that helps address this problem. This system, known as Shock, is designed to protect the privacy of user's personal information, such as email, web browsing habits, etc., while making that information available for knowledge management applications. It reduces participation costs for such applications as expert-finding, allows highly targeted messaging, and enables novel kinds of ad hoc conversation and anonymous messaging. The system is tightly integrated with users' email clients, taking advantage of email as habitat.