Tasks-in-interaction: paper and screen based documentation in collaborative activity
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Accumulating and Coordinating: Occasions for Information Technologies in Medical Work
Computer Supported Cooperative Work
Distributed cognition: toward a new foundation for human-computer interaction research
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 2
The Problem with 'Awareness': Introductory Remarks on 'Awareness in CSCW'
Computer Supported Cooperative Work
A finger on the pulse: temporal rhythms and information seeking in medical work
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Designing Collaborative Systems: A Practical Guide to Ethnography
Designing Collaborative Systems: A Practical Guide to Ethnography
The Myth of the Paperless Office
The Myth of the Paperless Office
Making a Case in Medical Work: Implications forthe Electronic Medical Record
Computer Supported Cooperative Work
Mobility Work: The Spatial Dimension of Collaboration at a Hospital
Computer Supported Cooperative Work
Representations at work: a national standard for electronic health records
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Of pill boxes and piano benches: "home-made" methods for managing medication
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Coordinating heterogeneous work: information and representation in medical care
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
Organizing and the Process of Sensemaking
Organization Science
Collaborative information seeking: A field study of a multidisciplinary patient care team
Information Processing and Management: an International Journal
Documents in Place: Demarcating Places for Collaboration in Healthcare Settings
Computer Supported Cooperative Work
Designing for Diagnosing: Introduction to the Special Issue on Diagnostic Work
Computer Supported Cooperative Work
Teamwork Errors in Trauma Resuscitation
ACM Transactions on Computer-Human Interaction (TOCHI)
Interactive Information Visualization to Explore and Query Electronic Health Records
Interactive Information Visualization to Explore and Query Electronic Health Records
Supporting Effortless Coordination: 25 Years of Awareness Research
Computer Supported Cooperative Work
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Clinicians' work in hospitals is safety- and time-critical, and often stressful due to the number and complexity of patient cases they must attend to. Therefore, how clinicians gather information, identify problems and make decisions concerning patients is a crucial concern, a process that can be labelled 'achieving overview'. In the process, clinicians use various artefacts amongst which medical records are central. Decades of experience is embedded in the structure and use of paper-based records. However, the development of electronic patient records (EPR) will change both structure and use of medical records, including 'achieving overview'. We conducted an ethnographic study in a hospital ward using paper-based medical records in order to understand how clinicians achieve overview. Inspired by the approach of exnovation, we elicit the use of paper-based records in order to inform the design of EPRs. We propose five axes which span out the process of achieving overview and describe implications for design of EPRs.