Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Why CSCW applications fail: problems in the design and evaluationof organizational interfaces
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
The work to make a network work: studying CSCW in action
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Artificial Intelligence - Special volume on computational research on interaction and agency, part 2
Transforming work: collaboration, learning, and design
Communications of the ACM
Communications of the ACM
Documents and professional practice: “bad” organisational reasons for “good” clinical records
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Computer supported cooperative work in clinical practice (doctoral colloquium)
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Of maps and scripts—the status of formal constructs in cooperative work
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
Layers of Silence, Arenas of Voice: The Ecology ofVisible and Invisible Work
Computer Supported Cooperative Work - Special issue: a web on the wind: the structure of invisible work
Accumulating and Coordinating: Occasions for Information Technologies in Medical Work
Computer Supported Cooperative Work
Workflow Systems: Occasions for Success and Failure
Computer Supported Cooperative Work
Process descriptions as organisational accounting devices: the dual use of workflow technologies
GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
Unpacking a Timesheet: Formalisation andRepresentation
Computer Supported Cooperative Work
Rationalizing Medical Work: Decision-Support Techniques and Medical Practices
Rationalizing Medical Work: Decision-Support Techniques and Medical Practices
Understanding Computers and Cognition: A New Foundation for Design
Understanding Computers and Cognition: A New Foundation for Design
When Plans do not Work Out: How Plans are Used in Software Development Projects
Computer Supported Cooperative Work
Participation, power, critique: constructing a standard for electronic patient records
Proceedings of the ninth conference on Participatory design: Expanding boundaries in design - Volume 1
Workflow from within and without: technology and cooperative work on the print industry shopfloor
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
Negotiating boundaries: managing disease at home
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Doctors and psychosocial information: records and reuse in inpatient care
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Hybrid approach of conceptual framework for SME clinics in Malaysia
Proceedings of the 11th International Conference on Information Integration and Web-based Applications & Services
Computer Supported Cooperative Work
Designing flexible EMR systems for recording and summarizing doctor-patient interactions
CHI '11 Extended Abstracts on Human Factors in Computing Systems
Augmented processes: a case study in healthcare
Proceedings of the 4th International Symposium on Applied Sciences in Biomedical and Communication Technologies
How physicians 'achieve overview': a case-based study in a hospital ward
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
Institutional logics of the EMR and the problem of 'perfect' but inaccurate accounts
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
A Review of 25 Years of CSCW Research in Healthcare: Contributions, Challenges and Future Agendas
Computer Supported Cooperative Work
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Representations are at work in IT technology. As plans of and for work, they enable cooperation, coordination, accountability and control, which have to be balanced off against each other. The article describes a standard developed for electronic health records (EHR) and the results of a test of a prototype built on that standard at a department of internal medicine in 2004. It is argued that the prototype did not support clinical work, which is attributed to the model of work embedded in the standard, called Basic Structure for EHR (BEHR). The article concludes by calling for critical conceptualizations of the relations between representation, work and knowledge production.