CSCW: four characters in search of a context
Studies in computer supported cooperative work
The integration of computing and routine work
ACM Transactions on Information Systems (TOIS) - Special issue: selected papers from the conference on office information systems
Analyzing due process in the workplace
ACM Transactions on Information Systems (TOIS) - Special issue: selected papers from the conference on office information systems
The social and interactional dimensions of human-computer interfaces
Collaborative tools and the practicalities of professional work at the international monetary fund
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Computer supported cooperative work in clinical practice (doctoral colloquium)
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Of maps and scripts—the status of formal constructs in cooperative work
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
A Web on the Wind: The Structure of Invisible Work
Computer Supported Cooperative Work - Special issue: a web on the wind: the structure of invisible work
Computer Supported Cooperative Work
Accumulating and Coordinating: Occasions for Information Technologies in Medical Work
Computer Supported Cooperative Work
Power, politics, and MIS implementation
Communications of the ACM
Sorting things out: classification and its consequences
Sorting things out: classification and its consequences
Understanding Computers and Cognition: A New Foundation for Design
Understanding Computers and Cognition: A New Foundation for Design
Computers, Minds and Conduct
Reconstructing Understandings of Organisation
Proceedings of the IFIP WG9.1 Working Conference on NetWORKing
Workflow from within and without: technology and cooperative work on the print industry shopfloor
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
Of maps and guidebooks: designing geographical technologies
DIS '02 Proceedings of the 4th conference on Designing interactive systems: processes, practices, methods, and techniques
Representations at work: a national standard for electronic health records
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
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While the use of formal systems has been animportant topic within CSCW, their use as irepresentations has been relatively neglected.This paper, using ethnographic data from aBritish oil company, investigates howrepresentations are used. In the companystudied an electronic timesheet system wasimplemented to be used by staff to account fortheir work. Looking at this system in useprovides insights on what changes whenprocesses are computerised. In particular, thecomputerised system used inflexiblecomputerised rules to enforce a division oflabour between the accountants who ran thesystem, and those who filled in theirtimesheets. However, this rigidity was not apurely negative feature; it helped theaccountants who ran the system to do``representational work'', and establish theaccuracy of the timesheet system. Looking intothe politics of this system in use illustratesthe danger of generalising the relationshipbetween formalisation and power.