Hybrid approach of conceptual framework for SME clinics in Malaysia

Authors:
Aliza bt Sarlan;Rohiza bt Ahmad;Wan Fatimah Bt Wan Ahmad;P. D. D. Dominic
Affiliations:
Universiti Teknologi PETRONAS, Bandar Seri Iskandar, Tronoh, Perak, Malaysia;Universiti Teknologi PETRONAS, Bandar Seri Iskandar, Tronoh, Perak, Malaysia;Universiti Teknologi PETRONAS, Bandar Seri Iskandar, Tronoh, Perak, Malaysia;Universiti Teknologi PETRONAS, Bandar Seri Iskandar, Tronoh, Perak, Malaysia
Venue:
Proceedings of the 11th International Conference on Information Integration and Web-based Applications & Services
Year:
2009

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Abstract

This paper presents an overview of preliminary research study of Information Communication and Technology (ICT) in small and medium size of clinics of healthcare industry in Malaysia. A combination of qualitative and quantitative research method will be implemented in research study. An early conceptual Clinic Information System (CIS) success framework is presented and proposed as to assist in evaluating and implementing CIS in small, medium and enterprise (SME) clinics. The conceptual framework is developed using hybrid approach based on various prominent information success models Therefore, the proposed framework of SME CIS Success Model will be helpful to the SME clinics management to have better understanding in regard to the success of information system implementation. Future research activities and plan are also outlined in the paper.