Telerobotics, automation, and human supervisory control
Telerobotics, automation, and human supervisory control
Automating process discovery through event-data analysis
Proceedings of the 17th international conference on Software engineering
Vehicle Teleoperation Interfaces
Autonomous Robots
Dutch HCI '04 Proceedings of the conference on Dutch directions in HCI
Mobile OGSI.NET: Grid Computing on Mobile Devices
GRID '04 Proceedings of the 5th IEEE/ACM International Workshop on Grid Computing
Representations at work: a national standard for electronic health records
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
IT support for healthcare processes - premises, challenges, perspectives
Data & Knowledge Engineering
Hybrid approach of conceptual framework for SME clinics in Malaysia
Proceedings of the 11th International Conference on Information Integration and Web-based Applications & Services
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A fundamental transformation of services is underway. The public and private services are recognized as the new source of productivity growth and dynamism in economy. Modern economies are soon 90% based on services. Information and Communication technologies (ICT) are a key factor in this development. We explore how ICT can be used to improve healthcare processes by using the research framework of the Value Creation in Smart Living Environment for Senior Citizen (VESC) project. Two new concepts: Augmented Processes and Mist Computing are proposed. We demonstrate these concepts in the context of processes dealing with remote assistance of senior citizen in outdoor navigation and in kitchen assistance for meal preparation. Additionally, we perform a case study in the Helsinki Meilahti Hospital where we developed a mobile application called Ping App to demonstrate the idea of Augmented Processes to improve healthcare workflows and to identify possible improvements.