Layers of Silence, Arenas of Voice: The Ecology ofVisible and Invisible Work
Computer Supported Cooperative Work - Special issue: a web on the wind: the structure of invisible work
Accumulating and Coordinating: Occasions for Information Technologies in Medical Work
Computer Supported Cooperative Work
'Safety in numbers': calculation and document re-use in knowledge work
GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
Resistance to computer innovation: knowledge coupling in clinical practice
ACM SIGCAS Computers and Society
Activity patterns in health care: identifying building blocks for the CPR
ACM SIGGROUP Bulletin
The Camera as an ActorDesign-in-Use of Telemedicine Infrastructure inSurgery
Computer Supported Cooperative Work
Artificial Intelligence for Building Learning Health Care Organizations
AIMDM '99 Proceedings of the Joint European Conference on Artificial Intelligence in Medicine and Medical Decision Making
Building Information Infrastructures for Social Worlds - The Role of Classifications and Standards
Community Computing and Support Systems, Social Interaction in Networked Communities [the book is based on the Kyoto Meeting on Social Interaction and Communityware, held in Kyoto, Japan, in June 1998]
AIME '01 Proceedings of the 8th Conference on AI in Medicine in Europe: Artificial Intelligence Medicine
Scandinavian Journal of Information Systems - Special issue on Ethnography and intervention
Blurring the center: on the politics of ethnography
Scandinavian Journal of Information Systems - Special issue on Ethnography and intervention
Making a Case in Medical Work: Implications forthe Electronic Medical Record
Computer Supported Cooperative Work
General hospital: modeling complex problem solving in complex work system
Proceedings of the 21st annual international conference on Documentation
Accountable technology appropriation and use
Proceedings of the third Nordic conference on Human-computer interaction
Timing in the art of integration: 'that's how the bastille got stormed'
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
Knowledge sharing and decision support for healthcare professionals: the Doc@Hand project
Technology and Health Care - Special issue: MedNet 2005 - New tasks in internet use in health care
Information Technology for Development - Special issue: Information technology for health care in Mozambique
Representations at work: a national standard for electronic health records
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Spheres of collaboration: people, space and technology in co-located meetings
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
ECSCW'03 Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work
On distribution, drift and the electronic medical record: some tools for a sociology of the formal
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
From plans to planning: the case of nursing plans
Proceedings of the 2007 international ACM conference on Supporting group work
Playing smallball: Approaches to evaluating pilot health information exchange systems
Journal of Biomedical Informatics
Artificial Intelligence in Medicine
Standardization of Work: Co-constructed Practice
The Information Society
Concerns at work: designing useful procedures
Human-Computer Interaction
Making the organization come alive: talking through and about the technology in remote banking
Human-Computer Interaction
From psoriasis to a number and back
Information and Organization
User-designed information tools to support communication and care coordination in a trauma hospital
Journal of Biomedical Informatics
A Practical Sense of Knowing: Exploring Awareness Strategies in a Mobile Workplace
Proceedings of the 2006 conference on Cooperative Systems Design: Seamless Integration of Artifacts and Conversations -- Enhanced Concepts of Infrastructure for Communication
Proceedings of the 16th ACM international conference on Supporting group work
Segmentation of users in PD for healthcare
Proceedings of the 11th Biennial Participatory Design Conference
The patient as service co-creator
Proceedings of the 11th Biennial Participatory Design Conference
Layers in Sorting Practices: Sorting out Patients with Potential Cancer
Computer Supported Cooperative Work
Unity in Diversity: Electronic Patient Record Use in Multidisciplinary Practice
Information Systems Research
Cognitive artifacts in complex work
Ambient Intelligence for Scientific Discovery
The socio-organizational age of artificial intelligence in medicine
Artificial Intelligence in Medicine
Flexible guideline-based patient careflow systems
Artificial Intelligence in Medicine
Companion Proceedings of the 11th Brazilian Symposium on Human Factors in Computing Systems
Computer Supported Cooperative Work
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From the Publisher: "Is medicine a science or an art? Marc Berg's contribution to this long-standing debate moves away from normative arguments replacing them with an ethnographic inquiry that goes to the heart of medical work. Berg's analysis leads to a provocative new understanding of the practice of medicine and of medical judgment, grounded in a detailed empirical account rather than simplistic generalizations." -- Alberto Cambrosio, Department of Social Studies of Medicine, McGill University "This book is an outstanding contribution to STS scholarship and the study of sociotechnical practices. Berg's key conceptual theme, and the sharp, subtle, and sophisticated inferences he draws from his data, will stimulate other scholars to explore the generality of his insights beyond the field of medical practice. Berg's eclectic ability to interrelate different perspectives enhances the theoretical payoff of his case study. This book will be a tour de force that technology-studies scholars and others will refer to over and over again in thinking about how to conceptualize and linguistify human-machine interfaces." -- Mark A. Shields, Division of Technology, Culture, and Communication, University of Virginia One response to the current crisis in medicine--indicated by large variations in practice and skyrocketing costs--has been a call for the rationalizing of medical practice through decision-support techniques. These tools, which include protocols, decision analysis, and expert systems, have generated much debate. Advocates argue that the tools will make medical practice more rational, uniform, and efficient: that they will transform the "art" of medical work into a "science." Critics within medicine, as well as those in philosophy and science studies, question the feasibility and desirability of the tools. They argue that formal tools cannot and should not supplant humans in most real-life tasks. Marc Berg takes the issues raised by advocates and critics as points of departure for investigation, rather than as positions to choose from. Drawing on insights and methodologies from science and technology studies, he attempts to understand what "rationalizing medical practices" means: what these tools do and how they work in concrete medical practices. Rather than take a stand for or against decision-support techniques, he shows how medical practices are transformed through these tools; this helps the reader to see what is gained and what is lost. The book investigates how new discourses on medical work and its problems are linked to the development of these tools, and it studies the construction of several individual technologies. It looks at what medical work consists of and how these new technologies figure in and transform the work. Although the book focuses on decision-support techniques in the field of medicine, the issues raised are relevant wherever rationalizing techniques are being debated or constructed. Touching upon broader issues of standardization, universality, localization, and the politics of technology, the book addresses core problems in medical sociology, technology studies, and tool design. Inside Technology series