Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Cyberspace: first steps
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Re-place-ing space: the roles of place and space in collaborative systems
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Documents and professional practice: “bad” organisational reasons for “good” clinical records
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Sorting things out: classification and its consequences
Sorting things out: classification and its consequences
Inside the IMF: An Ethnography of Documents, Technology, and Organizational Action
Inside the IMF: An Ethnography of Documents, Technology, and Organizational Action
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Knowing in Practice: Enacting a Collective Capability in Distributed Organizing
Organization Science
The Myth of the Paperless Office
The Myth of the Paperless Office
Making a Case in Medical Work: Implications forthe Electronic Medical Record
Computer Supported Cooperative Work
Re-space-ing place: "place" and "space" ten years on
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Journal of Management Information Systems
Genre Combinations: A Window into Dynamic Communication Practices
Journal of Management Information Systems
Computer Supported Cooperative Work
Social scientists, documents and cyberinfrastructure: the cobbler's children or the missing masses?
Proceedings of the 2011 iConference
Computer Supported Cooperative Work
Social scientists and cyberinfrastructure: insights from a document perspective
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
How physicians 'achieve overview': a case-based study in a hospital ward
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
Institutional logics of the EMR and the problem of 'perfect' but inaccurate accounts
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
Documents and distributed scientific collaboration
Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing
A Review of 25 Years of CSCW Research in Healthcare: Contributions, Challenges and Future Agendas
Computer Supported Cooperative Work
Reflections on 25 Years of Ethnography in CSCW
Computer Supported Cooperative Work
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The notion of place often connotes our understood reality populated with people, practices, meanings, and artifacts. This paper suggests that documents, whether electronic, paper-based, or set in stone, offer important insights into how people establish and maintain places for communication and coordination. Data from an ethnographic study in a large hospital system illustrates how doctors carefully craft their medical histories in various electronic record systems to demarcate specific places for their communication and coordination with specific collaborators. Such documents serve as portable places, allowing the doctors to navigate a constantly changing landscape of relevant patients, participants, times, and spaces. The documents demarcate such places by pointing out the interdependencies among particular participants, places, and times. Doctors care deeply about these documents and they play a central part not only in securing efficient communication and coordination but also in the socialization of newcomers. A study of the complex interrelationships between documents and place, therefore, offers important insights into organizational environments characterized by distributed and mobile work practices.