Evaluating video as a technology for informal communication
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Portholes: supporting awareness in a distributed work group
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Awareness and coordination in shared workspaces
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
The context toolkit: aiding the development of context-enabled applications
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Social translucence: an approach to designing systems that support social processes
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 1
Quiet calls: talking silently on mobile phones
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
ConNexus to awarenex: extending awareness to mobile users
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Contextual Design: Defining Customer-Centered Systems
Contextual Design: Defining Customer-Centered Systems
Designing and deploying an information awareness interface
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Work rhythms: analyzing visualizations of awareness histories of distributed groups
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
A finger on the pulse: temporal rhythms and information seeking in medical work
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Calls.calm: enabling caller and callee to collaborate
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Who wants to know what when? privacy preference determinants in ubiquitous computing
CHI '03 Extended Abstracts on Human Factors in Computing Systems
"Constant, constant, multi-tasking craziness": managing multiple working spheres
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Examining the robustness of sensor-based statistical models of human interruptibility
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
An architecture for privacy-sensitive ubiquitous computing
Proceedings of the 2nd international conference on Mobile systems, applications, and services
Presence versus availability: the design and evaluation of a context-aware communication client
International Journal of Human-Computer Studies
Proceedings of the 7th international conference on Human computer interaction with mobile devices & services
Supporting social worlds with the community bar
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
Managing availability: Supporting lightweight negotiations to handle interruptions
ACM Transactions on Computer-Human Interaction (TOCHI)
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
A field study of community bar: (mis)-matches between theory and practice
Proceedings of the 2007 international ACM conference on Supporting group work
From awareness to repartee: sharing location within social groups
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Understanding the implications of social translucence for systems supporting communication at work
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Exploring awareness needs and information display preferences between coworkers
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Exploring the workplace communication ecology
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Field deployment of IMBuddy: a study of privacy control and feedback mechanisms for contextual IM
UbiComp '07 Proceedings of the 9th international conference on Ubiquitous computing
Learning how to feel again: towards affective workplace presence and communication technologies
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
When privacy and utility are in harmony: towards better design of presence technologies
Personal and Ubiquitous Computing
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Private aggregation for presence streams
Future Generation Computer Systems
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Modern office work practices increasingly breach traditional boundaries of time and place, increasing breakdowns workers encounter when coordinating interactions with colleagues. We conducted interviews with 12 workers and identified key problems introduced by these practices. To address these problems we developed myUnity, a fully functional platform enabling rich workplace awareness and coordination. myUnity is one of the first integrated platforms to span mobile and desktop environments, both in terms of access and sensing. It uses multiple sources to report user location, availability, tasks, and communication channels. A pilot field study of myUnity demonstrated the significant value of pervasive access to workplace awareness and communication facilities, as well as positive behavioral change in day-to-day communication practices for most users. We present resulting insights about the utility of awareness technology in flexible work environments.