Paper: Models of human problem solving: Detection, diagnosis, and compensation for system failures

Authors:
W. B. Rouse
Affiliations:
Georgia Institute of Technology, School of Industrial and Systems Engineering, Center for Man-Machine Systems Research, Atlanta, GA 30332, U.S.A.
Venue:
Automatica (Journal of IFAC)
Year:
1983

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Abstract

The role of the human operator as a problem solver in man-machine systems such as vehicles, process plants, transportation networks, etc. is considered. Problem solving is discussed in terms of detection, diagnosis, and compensation. A wide variety of models of these phases of problem solving are reviewed and specifications for an overall model outlined.