Not all sharing is equal: the impact of a large display on small group collaborative work

  • Authors:
  • Stephanie Wilson;Julia Galliers;James Fone

  • Affiliations:
  • City University, London, UK;City University, London, UK;Framfab UK Ltd, London, UK

  • Venue:
  • CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
  • Year:
  • 2006

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Abstract

Large, shared displays are used in support of many forms of col-laborative work and are generally assumed to benefit the work. We investigate this in a qualitative study of an intervention to introduce such a display to support the work of shift handover in a medical setting. Results suggest that the consequences of introducing a shared display can be more subtle than expected. In particular, we highlight the fact that the common distinction between private and public information is too coarse-grained and discuss the importance of considering how access to public information is initiated. We briefly touch upon implications for interaction design.