Workflow management: models, methods, and systems
Workflow management: models, methods, and systems
Business process modeling in industry---the powerful tool in enterprise management
Computers in Industry
UML Activity Diagrams as a Workflow Specification Language
«UML» '01 Proceedings of the 4th International Conference on The Unified Modeling Language, Modeling Languages, Concepts, and Tools
Towards Adaptive Workflow Enactment Using Multiagent Systems
Information Technology and Management
A Multiagent System for the Reliable Execution of Automatically Composed Ad-hoc Processes
Autonomous Agents and Multi-Agent Systems
Computer Supported Cooperative Work
The qualitative interview in IS research: Examining the craft
Information and Organization
Workflow modeling in critical care: Piecing together your own puzzle
Journal of Biomedical Informatics
CPM: A collaborative process modeling for cooperative manufacturers
Advanced Engineering Informatics
Business Process Management: Concepts, Languages, Architectures
Business Process Management: Concepts, Languages, Architectures
Verification and validation of simulation models
Proceedings of the 39th conference on Winter simulation: 40 years! The best is yet to come
Ten Challenges for Ontology Matching
OTM '08 Proceedings of the OTM 2008 Confederated International Conferences, CoopIS, DOA, GADA, IS, and ODBASE 2008. Part II on On the Move to Meaningful Internet Systems
Business Modeling: A Practical Guide to Realizing Business Value
Business Modeling: A Practical Guide to Realizing Business Value
Data & Knowledge Engineering
Hierarchically organized layout for visualization of biochemical pathways
Artificial Intelligence in Medicine
Modelling and executing complex and dynamic business processes by reification of agent interactions
ESAW'06 Proceedings of the 7th international conference on Engineering societies in the agents world VII
Journal of Biomedical Informatics
Designing interviews to generate rich data for information systems research
Information and Organization
What agents can do in workflow management systems
Artificial Intelligence Review
Toward automated workflow analysis and visualization in clinical environments
Journal of Biomedical Informatics
Design science in information systems research
MIS Quarterly
IT support for healthcare processes
BPM'05 Proceedings of the 3rd international conference on Business Process Management
Discovery and analysis of e-mail-driven business processes
Information Systems
Modeling and analyzing the impact of authorization on workflow executions
Future Generation Computer Systems
Allocating Resources for Workflows Running under Authorization Control
GRID '12 Proceedings of the 2012 ACM/IEEE 13th International Conference on Grid Computing
Hi-index | 0.00 |
In the healthcare domain, human collaboration processes (HCPs), which consist of interactions between healthcare workers from different (para)medical disciplines and departments, are of growing importance as healthcare delivery becomes increasingly integrated. Existing workflow-based process modelling tools for healthcare process management, which are the most commonly applied, are not suited for healthcare HCPs mainly due to their focus on the definition of task sequences instead of the graphical description of human interactions. This paper uses a case study of a healthcare HCP at a Dutch academic hospital to evaluate a novel interaction-centric process modelling method. The HCP under study is the care pathway performed by the head and neck oncology team. The evaluation results show that the method brings innovative, effective, and useful features. First, it collects and formalizes the tacit domain knowledge of the interviewed healthcare workers in individual interaction diagrams. Second, the method automatically integrates these local diagrams into a single global interaction diagram that reflects the consolidated domain knowledge. Third, the case study illustrates how the method utilizes a graphical modelling language for effective tree-based description of interactions, their composition and routing relations, and their roles. A process analysis of the global interaction diagram is shown to identify HCP improvement opportunities. The proposed interaction-centric method has wider applicability since interactions are the core of most multidisciplinary patient-care processes. A discussion argues that, although (multidisciplinary) collaboration is in many cases not optimal in the healthcare domain, it is increasingly considered a necessity to improve integration, continuity, and quality of care. The proposed method is helpful to describe, analyze, and improve the functioning of healthcare collaboration.