Things that make us smart: defending human attributes in the age of the machine
Things that make us smart: defending human attributes in the age of the machine
Organizational Management in Workflow Applications – Issues and Perspectives
Information Technology and Management
Cognitive and usability engineering methods for the evaluation of clinical information systems
Journal of Biomedical Informatics
A cognitive taxonomy of medical errors
Journal of Biomedical Informatics
Designing the design phase of critical care devices: a cognitive approach
Journal of Biomedical Informatics - Special issue: Human-centered computing in health information systems. Part 1: Analysis and design
Journal of Biomedical Informatics
ActiveNotes: computer-assisted creation of patient progress notes
CHI '09 Extended Abstracts on Human Factors in Computing Systems
Understanding workflow in telehealth video visits: Observations from the IDEATel project
Journal of Biomedical Informatics
Physician-driven management of patient progress notes in an intensive care unit
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A typology to support HIS design for collaborative healthcare delivery
Proceedings of the 2010 ICSE Workshop on Software Engineering in Health Care
Intra-operative decision making: More than meets the eye
Journal of Biomedical Informatics
Journal of Biomedical Informatics
Toward automated workflow analysis and visualization in clinical environments
Journal of Biomedical Informatics
Considering complexity in healthcare systems
Journal of Biomedical Informatics
Bridging gaps in handoffs: A continuity of care based approach
Journal of Biomedical Informatics
Artificial Intelligence in Medicine
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The intensive care unit (ICU) is an instance of a very dynamic health care setting where critically ill patients are being managed. To provide good care, an extensive and coordinated communication amongst the role players, use of numerous information systems and operation of devices for monitoring and treatment purposes are required. The purpose of this research is to study error evolution and management within this environment. The focus is on representing the workflow of critical care environment, which emphasizes the importance such a representation may play in strategizing the management of medical errors. We used ethnographic observation and interview data to build individual pieces of the workflow, dependent on the individual and the activity concerned. Key personnel were intensively followed during their respective patient care activities and the related actions. All interactions were recorded for analysis. These clinicians and nurses were interviewed to complement the observation data and to delineate their individual workflows. These pieces of the ICU workflow were used to develop a generalize-able cognitive model to represent the intricate workflow applicable to other health care settings. The proposed model can be used to identify and characterize medical errors and for error prediction in practice.