Designing the user interface (videotape)
Designing the user interface (videotape)
Cognitive walkthroughs: a method for theory-based evaluation of user interfaces
International Journal of Man-Machine Studies
Cognitive systems engineering
Usability inspection methods
Usability inspection methods
The pluralistic usability walkthrough: coordinated empathies
Usability inspection methods
The cognitive walkthrough method: a practitioner's guide
Usability inspection methods
The Wireless Web Usability Handbook
The Wireless Web Usability Handbook
Web Site Usability Handbook with Cdrom
Web Site Usability Handbook with Cdrom
Cognitive Work Analysis: Towards Safe, Productive, and Healthy Computer-Based Work
Cognitive Work Analysis: Towards Safe, Productive, and Healthy Computer-Based Work
Rapid Development: Taming Wild Software Schedules
Rapid Development: Taming Wild Software Schedules
Usability Engineering
Information Processing and Human-Machine Interaction: An Approach to Cognitive Engineering
Information Processing and Human-Machine Interaction: An Approach to Cognitive Engineering
Interaction Design
Human-Computer Interaction
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
Evaluating Health Care Information Systems: Methods and Applications
Evaluating Health Care Information Systems: Methods and Applications
User Centered System Design; New Perspectives on Human-Computer Interaction
User Centered System Design; New Perspectives on Human-Computer Interaction
Designing Human-Centered Distributed Information Systems
IEEE Intelligent Systems
Emerging paradigms of cognition in medical decision-making
Journal of Biomedical Informatics
Handheld Usability
A framework for analyzing the cognitive complexity of computer-assisted clinical ordering
Journal of Biomedical Informatics - Patient safety
Using usability heuristics to evaluate patient safety of medical devices
Journal of Biomedical Informatics - Patient safety
Usability in the real world: assessing medical information technologies in patient's homes
Journal of Biomedical Informatics - Patient safety
Designing the design phase of critical care devices: a cognitive approach
Journal of Biomedical Informatics - Special issue: Human-centered computing in health information systems. Part 1: Analysis and design
A user-centered framework for redesigning health care interfaces
Journal of Biomedical Informatics - Special issue: Human-centered computing in health information systems. Part 1: Analysis and design
Journal of Biomedical Informatics - Special issue: Human-centered computing in health information systems. Part 2: Evaluation
Journal of Biomedical Informatics - Special issue: Human-centered computing in health information systems. Part 2: Evaluation
Heuristic evaluation of paper-based Web pages: a simplified inspection usability methodology
Journal of Biomedical Informatics
To err is not entirely human: complex technology and user cognition
Journal of Biomedical Informatics - Special section: JAMA commentaries
Decision support for acute problems: The role of the standardized patient in usability testing
Journal of Biomedical Informatics
Design of an advanced telemedicine system for emergency care
OZCHI '06 Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments
Workflow modeling in critical care: Piecing together your own puzzle
Journal of Biomedical Informatics
Journal of Biomedical Informatics
Unpacking the potential of educational gaming: A new tool for gaming research
Simulation and Gaming
Reasons for declining computerized insulin protocol recommendations: Application of a framework
Journal of Biomedical Informatics
Journal of Biomedical Informatics
Information Systems Management
Proceedings of the 2008 Spring simulation multiconference
A requirement engineering approach to user centered design
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
An analytical approach for predicting and identifying use error and usability problem
USAB'07 Proceedings of the 3rd Human-computer interaction and usability engineering of the Austrian computer society conference on HCI and usability for medicine and health care
Summarization of clinical information: A conceptual model
Journal of Biomedical Informatics
OR specific domain model for usability evaluations of intra-operative systems
IPCAI'11 Proceedings of the Second international conference on Information processing in computer-assisted interventions
Classification and prioritization of usability problems using an augmented classification scheme
Journal of Biomedical Informatics
TURF: Toward a unified framework of EHR usability
Journal of Biomedical Informatics
Usability evaluation of digital dictation procedure - an interaction analysis approach
USAB'11 Proceedings of the 7th conference on Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society: information Quality in e-Health
Methodological Review: Participatory design for computerization of clinical practice guidelines
Journal of Biomedical Informatics
Usability of a novel clinician interface for genetic results
Journal of Biomedical Informatics
Usability testing of a respiratory interface using computer screen and facial expressions videos
Computers in Biology and Medicine
Advances in Human-Computer Interaction
RIBS@UA: Interface to collect and store respiratory data, a preliminary study
Computers in Biology and Medicine
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Increasingly healthcare policy and decision makers are demanding evidence to justify investments in health information systems. This demand requires an adequate evaluation of these systems. A wide variety of approaches and methodologies have been applied in assessing the impact of information systems in health care, ranging from controlled clinical trials to use of questionnaires and interviews with users. In this paper we describe methodological approaches which we have applied and refined for the past 10 years for the evaluation of health information systems. The approaches are strongly rooted in theories and methods from cognitive science and the emerging field of usability engineering. The focus is on assessing human computer interaction and in particular, the usability of computer systems in both laboratory and naturalistic settings. The methods described can be a part of the formative evaluation of systems during their iterative development, and can also complement more traditional assessment methods used in summative system evaluation of completed systems. The paper provides a review of the general area of systems evaluation with the motivation and rationale for methodological approaches underlying usability engineering and cognitive task analysis as applied to health information systems. This is followed by a detailed description of the methods we have applied in a variety of settings in conducting usability testing and usability inspection of systems such as computer-based patient records. Emerging trends in the evaluation of complex information systems are discussed.