The interdisciplinary study of coordination
ACM Computing Surveys (CSUR)
Coupling the user interfaces of a multiuser program
ACM Transactions on Computer-Human Interaction (TOCHI)
Quality function deployment usage in software development
Communications of the ACM
Using GOMS for user interface design and evaluation: which technique?
ACM Transactions on Computer-Human Interaction (TOCHI)
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
ACM Transactions on Graphics (TOG)
The effects of workspace awareness support on the usability of real-time distributed groupware
ACM Transactions on Computer-Human Interaction (TOCHI)
Task based groupware design: putting theory into practice
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
The keystroke-level model for user performance time with interactive systems
Communications of the ACM
Groupware walkthrough: adding context to groupware usability evaluation
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
Empirical development of a heuristic evaluation methodology for shared workspace groupware
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Enhancing Dependability of Cooperative Applications in Partitionable Environments
EDCC-2 Proceedings of the Second European Dependable Computing Conference on Dependable Computing
Awareness support in a groupware widget toolkit
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
ACM Transactions on Computer-Human Interaction (TOCHI)
Computational GOMS modeling of a complex team task: lessons learned
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Revealing delay in collaborative environments
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
An assessment of group support systems experimental research: methodology and results
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
A technique for evaluating shared workspaces efficiency
CSCWD'06 Proceedings of the 10th international conference on Computer supported cooperative work in design III
Evaluation methods for groupware systems
CRIWG'07 Proceedings of the 13th international conference on Groupware: design implementation, and use
Structuring dimensions for collaborative systems evaluation
ACM Computing Surveys (CSUR)
Building and evaluating context-aware collaborative working environments
Information Sciences: an International Journal
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We propose an analytic method to evaluate synchronous shared workspaces design. The method uses human-performance models, developed in the Human-Computer Interaction field, to make time predictions about collaborative actions performed in selected critical scenarios. We apply this method to two case studies: the design of a collaborative game and the redesign of a collaborative tool for software engineering requirements negotiation. The benefits and limitations of the method are discussed, as well as some implications for design.