ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on interface design for safety-critical interactive systems: when there is no room for user error
Task based groupware design: putting theory into practice
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
Systems, interactions, and macrotheory
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 2
Information Processing and Human-Machine Interaction: An Approach to Cognitive Engineering
Information Processing and Human-Machine Interaction: An Approach to Cognitive Engineering
Coordination breakdowns: why groupware is so difficult to design
HICSS '95 Proceedings of the 28th Hawaii International Conference on System Sciences
Using usability heuristics to evaluate patient safety of medical devices
Journal of Biomedical Informatics - Patient safety
ACM Transactions on Computer-Human Interaction (TOCHI)
TAMODIA '04 Proceedings of the 3rd annual conference on Task models and diagrams
Examining the complexity behind a medication error: generic patterns in communication
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
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Safety-critical medical work requires an error-minded approach for design of the technologies that support its processes. We define the requirements that such a framework should meet and propose ICAD - an adverse-event minded design approach for high-risk eHealth applications that considers users, joint activity processes, the distributed computer-supported medical setting, and the workflow areas that allow for communication and coordination breakdowns to occur. We leverage knowledge for human error analysis during the task-modeling stages from other safety-critical domains, and expand the focus of analysis to integrate complex joint activity aspects and to account for the role of technology, both as a medium and as an interactor. The outcome of our technique is design and workflow solutions that prevent accidents, a priori.