Computer-supported cooperative work: a book of readings
Computer-supported cooperative work: a book of readings
A conceptual model of groupware
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Computer supported cooperative work and groupware
CHI '94 Conference Companion on Human Factors in Computing Systems
Software for use: a practical guide to the models and methods of usage-centered design
Software for use: a practical guide to the models and methods of usage-centered design
The unified software development process
The unified software development process
Task based groupware design: putting theory into practice
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
Model-Based Design and Evaluation of Interactive Applications
Model-Based Design and Evaluation of Interactive Applications
GroupWare: Computer Support for Business Teams
GroupWare: Computer Support for Business Teams
CSCW, groupware and workflow: experiences, state of art, and future trends
CHI '99 Extended Abstracts on Human Factors in Computing Systems
ACM Transactions on Computer-Human Interaction (TOCHI)
Engineering the User Interface: From Research to Practice
Engineering the User Interface: From Research to Practice
Task modelling for collaborative systems
TAMODIA'07 Proceedings of the 6th international conference on Task models and diagrams for user interface design
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
Requirement-based approach for groupware environments design
Journal of Systems and Software
Making task modeling suitable for stakeholder-driven workflow specifications
UAHCI'11 Proceedings of the 6th international conference on Universal access in human-computer interaction: design for all and eInclusion - Volume Part I
Information and Software Technology
Active citizenship: a system to inform about problems to the local entities
Proceedings of the 13th International Conference on Interacción Persona-Ordenador
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Groupware applications require a special attention during the first development stages since, in addition to interactions of the users with the system, interactions among the users through the system should be considered. The methodological approach we present in this paper is part of a complete process model called TOUCHE. The proposal is based on several models to perform the analysis of CSCW systems. The methodology presented to address the analysis stage provides the mechanisms to specify the organization of the participants of a system, the roles they play, the interaction of the users within the system and the interaction among the different participants through the system, i.e., person-computer-person interaction. The integration within the process model is also slightly depicted. The artefacts of the whole process are robustly connected, what facilitates the inter and the intra-stage traceability. Finally, a case study is presented to demonstrate the applicability of the proposal.