CSCW, groupware and workflow: experiences, state of art, and future trends

  • Authors:
  • Steven Poltrock;Jonathan Grudin

  • Affiliations:
  • The Boeing Company, Seattle, WA;Microsoft Research and University of California at Irvine, Irvine, CA

  • Venue:
  • CHI '99 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 1999

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Abstract

Technology to support groups is rapidly coming into use and is starting to have an impact on us, our organizations, and society. This course addresses recent experiences, current possibilities, and future trends and shocks. Lecture and video illustrations are accompanied by discussions in which participants organize and present their collective experiences with and interests in groupware and workflow technologies, and CSCW issues and methods. The instructors summarize the current composition of the CSCW community and the state of the art in technology, and organize discussion of fundamental challenges that face us as users (and developers) of these technologies.