Ethnographically-informed systems design for air traffic control
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Moving out from the control room: ethnography in system design
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Situated evaluation for cooperative systems
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Getting others to get it right: an ethnography of design work in the fashion industry
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
interactions
On "Technomethodologyn";: foundational relationships between ethnomethodology and system design
Human-Computer Interaction
Coherence: an approach to representing ethnographic analyses in systems design
Human-Computer Interaction
HCIEd'09 Proceedings of the 2009 international conference on HCI Educators: playing with our Education
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The teaching and perhaps more importantly the practice of ethnographic techniques has become increasing important within Human-Computer Interaction (HCI). But ethnography is also synonymous with in situ data collection over extended periods of time making it difficult to teach. This paper reports a study of the use of auto-ethnography by a group of undergraduate interaction design students. Auto-ethnography has the potential to expose these students to ethnographic concepts in a manageable fashion. The auto-ethnography required them to create a 'video-diary' of their use of an item of everyday interactive technology and then to write an analysis of their behaviour and their thoughts on how this might be used (while having fun). We identify problems and pitfalls, and offer advice for those who wish to repeat our endeavour.