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Communications of the ACM
Soft systems methodology in action
Soft systems methodology in action
Learning from Notes: organizational issues in groupware implementation
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
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Communications of the ACM
Scandinavian design: users in product development
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Situated evaluation for cooperative systems
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Joint application development (2nd ed.)
Joint application development (2nd ed.)
User participation in system development revisited
Information and Management
User participation and democracy: a discussion of Scandinavian research on systems development
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Designing groupware for congruency in use
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Proceedings of the Sixth European conference on Computer supported cooperative work
Multimedia application to support distance learning and other social interactions in real-time
Journal of Network and Computer Applications - Special issue on support for flexible e-learning on the WWW
Rapid Development: Taming Wild Software Schedules
Rapid Development: Taming Wild Software Schedules
Information Systems Development: Methodologies, Techniques, and Tools
Information Systems Development: Methodologies, Techniques, and Tools
Participatory Design: Principles and Practices
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Prototyping: An Approach to Evolutionary System Development
Prototyping: An Approach to Evolutionary System Development
Design at Work: Cooperative Design of Computer Systems
Design at Work: Cooperative Design of Computer Systems
Where now for development methodologies?
Communications of the ACM
STEPS to Software Development with Users
ESEC '89 Proceedings of the 2nd European Software Engineering Conference
The impact of participation in information system design: a comparison of contextual placements
PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
Socio-technical walkthrough: designing technology along work processes
PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
Nuances of Human-Centredness in Information Systems Development
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences - Volume 08
User participation in decision support systems development: influencing system outcomes
European Journal of Information Systems
Varieties of User-Centeredness
HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 08
A Dynamic Framework for Classifying Information Systems Development Methodologies and Approaches
Journal of Management Information Systems
International Journal of Business Information Systems
Lightweight methods in heavyweight organizations
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
Infrastructures from the bottom-up and the top-down: can they meet in the middle?
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
Participatory design of sensing networks: strengths and challenges
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
Shared artefacts as participatory Babel fish
Proceedings of the 11th Biennial Participatory Design Conference
Organizing End-User Training: A Case Study of an E-Bank and its Elderly Customers
Journal of Organizational and End User Computing
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Creating requirements specifications is one of the most challenging tasks in the systems development. For a complete specification, different kinds of information are gathered. This includes information about the domain and context specific technical issues, and about multifaceted cultural, political, communicational, motivational, and personal issues. As there is no information systems development (ISD) method that would yield such information comprehensively, it could be achieved by user-oriented approaches, for instance by participatory design (PD). Reciprocally, unfortunately those do not provide detailed instructions for the systems development. In this paper, we will present our experiences from two research projects where user participation was emphasised in the ISD process. We argue that a multi-methodological ISD approach that utilises prototyping and a set of different communication means for gathering and elucidating requirements in a workplace would produce better systems from the end-users point of view. Further, these experiences can be used when developing a formalised user-oriented ISD method.