Designing for usability: key principles and what designers think
Communications of the ACM
Understanding computers and cognition
Understanding computers and cognition
Mind over machine: the power of human intuition and expertise in the era of the computer
Mind over machine: the power of human intuition and expertise in the era of the computer
The 1984 Olympic Message System: a test of behavioral principles of system design
Communications of the ACM
Office Technology and People - Computer-Supported Cooperative Work
An object-oriented metaprogramming system
Proceedings of the Twenty-First Annual Hawaii International Conference on Software Track
Modern structured analysis
Interactive Systems: Bridging the Gaps Between Developers and Users
Computer - Special issue on instruction sequencing
Participatory design in Britain and North America: responses to the “Scandinavian Challenge”
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
There's no place like home: continuing design in use
Design at work
Design at work
Design at work: cooperative design of computer systems
Design at work: cooperative design of computer systems
Cardboard computers: mocking-it-up or hands-on the future
Design at work
Toward Creative Systems Design
Toward Creative Systems Design
Structured Analysis and System Specification
Structured Analysis and System Specification
Work-Oriented Design of Computer Artifacts
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Update on National Science Foundation funding of the “Collaboratory”
Communications of the ACM
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Communications of the ACM
Collaborative computing: collaboration first, computing second
Communications of the ACM
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CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
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CSCW challenges: cooperative design in engineering projects
Communications of the ACM - Special issue Participatory Design
Computing at work: empowering action by “low-level users”
Communications of the ACM
SIGCPR '94 Proceedings of the 1994 computer personnel research conference on Reinventing IS : managing information technology in changing organizations: managing information technology in changing organizations
Scandinavian design: users in product development
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
From implementation to design: tailoring and the emergence of systematization in CSCW
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Experiments with Oval: a radically tailorable tool for cooperative work
ACM Transactions on Information Systems (TOIS)
Coordination in software development
Communications of the ACM
The Multimedia Forum Kiosk and SpeakEasy
Proceedings of the third ACM international conference on Multimedia
Communications of the ACM
ICSE '93 Proceedings of the 15th international conference on Software Engineering
Building a federation of process support systems
WACC '99 Proceedings of the international joint conference on Work activities coordination and collaboration
Creating digital libraries together—collaboration, multimodality, and plurality
ITiCSE '99 Proceedings of the 4th annual SIGCSE/SIGCUE ITiCSE conference on Innovation and technology in computer science education
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
Communications of the ACM
How do design and evaluation interrelate in HCI research?
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Proceedings of the ninth conference on Participatory design: Expanding boundaries in design - Volume 1
Journal of Management Information Systems - Special section: Navigation in information-intensive environments
Behaviour & Information Technology - Computer Support for Learning Communities
Conflict ontology enrichment based on triggers
Proceedings of the 2nd international workshop on Ontologies and information systems for the semantic web
Reflections on a work-oriented design project
Human-Computer Interaction
Ethnography and information systems development: Ethnography of, for and within is development
Information and Software Technology
Technology-supported cross cultural collaborative learning in the developing world
Proceedings of the 3rd international conference on Intercultural collaboration
Security policies in distributed CSCW and workflow systems
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
The Discourse Tool: A Support Environment for Collaborative Modeling Efforts
Proceedings of the 2011 conference on Information Modelling and Knowledge Bases XXII
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This article will discuss how to design computer applications that enhance the quality of work and products, and will relate the discussion to current themes in the field of Computer-Supported Cooperative Work (CSCW). Cooperation is a key element of computer use and work practice, yet here a specific “CSCW approach is not taken.” Instead the focus is cooperation as an important aspect of work that should be integrated into most computer support efforts in order to develop successful computer support, however, other aspects such as power, conflict and control must also be considered.