Designing for cooperation: cooperating in design
Communications of the ACM
Design at work: cooperative design of computer systems
Design at work: cooperative design of computer systems
Scandinavian design: users in product development
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Robert Campbell categorizes the word "scenario" as a buzzword, identifies four major uses within HCI and suggests that we adopt new terms differentiating these four uses of the word. My first reaction to reading the article was definitely positive, but rereading it gave me enough second thoughts to warrant a response. I should probably confess that I searched my latest paper for the word "scenario" and found eight occurrences, none of which fell in the categories described by Campbell.