Groupware: some issues and experiences
Communications of the ACM
Cardboard computers: mocking-it-up or hands-on the future
Design at work
Access control for collaborative environments
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Awareness and coordination in shared workspaces
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Ethnographically-informed systems design for air traffic control
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Making customer-centered design work for teams
Communications of the ACM
Groupware and social dynamics: eight challenges for developers
Communications of the ACM
Moving out from the control room: ethnography in system design
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Experiments with Oval: a radically tailorable tool for cooperative work
ACM Transactions on Information Systems (TOIS)
Work processes: scenarios as a preliminary vocabulary
Scenario-based design
Scenario-based design
How to make software softer—designing tailorable applications
DIS '97 Proceedings of the 2nd conference on Designing interactive systems: processes, practices, methods, and techniques
CSCW '86 Proceedings of the 1986 ACM conference on Computer-supported cooperative work
ACM SIGOPS Operating Systems Review
Object-Oriented Software Engineering: A Use Case Driven Approach
Object-Oriented Software Engineering: A Use Case Driven Approach
Supporting cooperative awareness with local event mechanisms: the groupdesk system
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
ProSEC: research group on HCI and CSCW
ACM SIGGROUP Bulletin
Situating evaluation in scenarios of use
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
"...real, concrete facts about what works...": integrating evaluation and design through patterns
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
Evaluating a Mobile Emergency Response System
Groupware: Design, Implementation, and Use
Scenario-Based Methods for Evaluating Collaborative Systems
Computer Supported Cooperative Work
Motivated learning agent model for distributed collaborative systems
Expert Systems with Applications: An International Journal
Journal of Biomedical Informatics
Structuring dimensions for collaborative systems evaluation
ACM Computing Surveys (CSUR)
| Hi-index | 0.01 |
Design and evaluation of groupware systems raise questions which do not have to be addressed in the context of single user systems. The designer has to take into account not only the interaction of a single user with the computer, but also the computer-supported interaction of several users with each other. In this article we describe the use of cooperation scenarios in the design and evaluation of an innovative access control system for a concrete groupware application developed in the POLITeam project. We have used informal textual scenarios to capture a rich description of the particularities of access to cooperatively used documents in three different organizations. Based on these scenarios, we have developed an access control system, which not only allows specification of access rights in advance but also allows involvement of third persons at the actual time of access, using negotiation and notification mechanisms. We describe our evaluation strategy which again employs the cooperation scenarios developed in the empirical phase. After relating our approach to other work, we summarize and discuss our experiences and the advantages (and disadvantages) of using scenarios for the design and evaluation of Computer Systems Cooperative Work (CSCW) systems. Finally, we give a brief outlook on future work.