Never mind the ethno' stuff, what does all this mean and what do we do now: ethnography in the commercial world

Grounding blue-sky research: how can ethnography help?

interactions

Methods & tools: context: an active choice in usability work

interactions

Coping with errors: the importance of process data in robust sociotechnical systems

CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work

Running and grimacing: the struggle for balance in mobile work

Wireless world

Participatory design: the will to succeed

Proceedings of the 4th decennial conference on Critical computing: between sense and sensibility

Inside the belly of the beast: the challenges and successes of a reformist participatory agenda

Proceedings of the ninth conference on Participatory design: Expanding boundaries in design - Volume 1

Finding patterns in the fieldwork

ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work