Making customer-centered design work for teams
Communications of the ACM
The limits of ethnography: combining social sciences for CSCW
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Software failure: management failure: amazing stories and cautionary tales
Software failure: management failure: amazing stories and cautionary tales
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
Design at Work: Cooperative Design of Computer Systems
Design at Work: Cooperative Design of Computer Systems
Participatory Design at a Radio Station
Computer Supported Cooperative Work
As Time Goes by: From the Industrial Revolutions to the Information Revolution
As Time Goes by: From the Industrial Revolutions to the Information Revolution
The M.A.D. Experience: Multiperspective Application Development in evolutionary prototyping
ECCOP '98 Proceedings of the 12th European Conference on Object-Oriented Programming
A comedy of errors: the London Ambulance Service case study
IWSSD '96 Proceedings of the 8th International Workshop on Software Specification and Design
Software Engineering: Report of a conference sponsored by the NATO Science Committee, Garmisch, Germany, 7-11 Oct. 1968, Brussels, Scientific Affairs Division, NATO
Chalk and cheese: BPR and ethnomethodologically informed ethnography in CSCW
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
Identifying Software Project Risks: An International Delphi Study
Journal of Management Information Systems
Mathematics and Computers in Simulation
Participation, power, critique: constructing a standard for electronic patient records
Proceedings of the ninth conference on Participatory design: Expanding boundaries in design - Volume 1
Whose participation? whose knowledge?: exploring PD in Tanzania-Zanzibar and Sweden
Proceedings of the ninth conference on Participatory design: Expanding boundaries in design - Volume 1
Inside the belly of the beast: the challenges and successes of a reformist participatory agenda
Proceedings of the ninth conference on Participatory design: Expanding boundaries in design - Volume 1
Understanding the context of design: towards tactical user centered design
Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
User certification of workplace software: assessing both artefact and usage
Behaviour & Information Technology
International Journal of Business Information Systems
OZCHI '09 Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group: Design: Open 24/7
Participative design and the challenges of large-scale systems: extending the iterative PD approach
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
Lightweight methods in heavyweight organizations
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
What community?: facilitating awareness of 'community' through playful triggers
Proceedings of the 11th Biennial Participatory Design Conference
Effects-driven IT development: an instrument for supporting sustained participatory design
Proceedings of the 11th Biennial Participatory Design Conference
Proceedings of the 11th Biennial Participatory Design Conference
Aligning research and external stakeholder agendas in collaborative interaction design projects
Proceedings of the 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction
Participation and publics: supporting community engagement
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Probing, mocking and prototyping: participatory approaches to identity infrastructuring
Proceedings of the 12th Participatory Design Conference: Research Papers - Volume 1
Participation: basic concepts and research challenges
Proceedings of the 12th Participatory Design Conference: Exploratory Papers, Workshop Descriptions, Industry Cases - Volume 2
Experiencing participatory and communicative urban lighting through LightStories
Proceedings of the 4th Media Architecture Biennale Conference: Participation
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A Review of 25 Years of CSCW Research in Healthcare: Contributions, Challenges and Future Agendas
Computer Supported Cooperative Work
| Hi-index | 0.00 |
The paper reviews some aspects of the procurement and development of large scale systems and finds that there is still a high failure rate, which is especially visible in the public sector. It argues that the Participatory Design (PD) perspective offers cogent explanations for these failures, and can plausibly claim that it would do much better if its paradigm is given a serious chance. Yet members of the PD community seem mostly reluctant to become engaged in such developments, and the actual involvement of PD in these areas remains limited. The paper argues for PD's collective engagement and proposes a two-stage strategy for achieving this. It reviews this agenda from the perspective of PD as a political movement, and argues that this kind of involvement is 'reformist' but defensible. It will be difficult to persuade governments to take on this experimental strategy, but it should be possible.