Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
The memoirs of two survivors: or the evaluation of a computer system for cooperative work
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Designing interaction
A retrospective look at PD projects
Communications of the ACM - Special issue Participatory Design
CSCW challenges: cooperative design in engineering projects
Communications of the ACM - Special issue Participatory Design
Prototyping an intelligent agent through Wizard of Oz
INTERCHI '93 Proceedings of the INTERCHI '93 conference on Human factors in computing systems
Cognitive systems engineering
From implementation to design: tailoring and the emergence of systematization in CSCW
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Proceedings of the Sixth European conference on Computer supported cooperative work
The design collaboratorium: a place for usability design
ACM Transactions on Computer-Human Interaction (TOCHI)
Cognitive Work Analysis: Towards Safe, Productive, and Healthy Computer-Based Work
Cognitive Work Analysis: Towards Safe, Productive, and Healthy Computer-Based Work
Participatory Design at a Radio Station
Computer Supported Cooperative Work
The M.A.D. Experience: Multiperspective Application Development in evolutionary prototyping
ECCOP '98 Proceedings of the 12th European Conference on Object-Oriented Programming
Participatory It Design: Designing for Business and Workplace Realities
Participatory It Design: Designing for Business and Workplace Realities
PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
Technology trouble? talk to us: findings from an ethnographic field study
PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
Participatory design: the will to succeed
Proceedings of the 4th decennial conference on Critical computing: between sense and sensibility
Reconfiguring critical computing in an era of configurability
Proceedings of the 4th decennial conference on Critical computing: between sense and sensibility
Work-Oriented Design of Computer Artifacts
Work-Oriented Design of Computer Artifacts
Strings of experiments: looking at the design process as a set of socio-technical experiments
Proceedings of the ninth conference on Participatory design: Expanding boundaries in design - Volume 1
Participation, power, critique: constructing a standard for electronic patient records
Proceedings of the ninth conference on Participatory design: Expanding boundaries in design - Volume 1
Inside the belly of the beast: the challenges and successes of a reformist participatory agenda
Proceedings of the ninth conference on Participatory design: Expanding boundaries in design - Volume 1
Moving Out of the Lab: Deploying Pervasive Technologies in a Hospital
IEEE Pervasive Computing
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Toward a Theory of Knowledge Reuse: Types of Knowledge Reuse Situations and Factors in Reuse Success
Journal of Management Information Systems
Creating conditions for participation: conflicts and resources in systems development
Human-Computer Interaction
Proceedings of the ACM 2009 international conference on Supporting group work
Challenges of participation in large-scale public projects
Proceedings of the 11th Biennial Participatory Design Conference
Effects-driven IT development: an instrument for supporting sustained participatory design
Proceedings of the 11th Biennial Participatory Design Conference
User gains and PD aims: assessment from a participatory design project
Proceedings of the 11th Biennial Participatory Design Conference
Outcomes we didn't expect: participant's shifting investment in graphic design
Proceedings of the 11th Biennial Participatory Design Conference
Proceedings of the 12th Participatory Design Conference: Research Papers - Volume 1
Challenges of participatory design for social innovation a case study in aging society
Proceedings of the 12th Participatory Design Conference: Exploratory Papers, Workshop Descriptions, Industry Cases - Volume 2
A framework for understanding outcomes of mutual learning situations in IT projects
Proceedings of the 12th Participatory Design Conference: Exploratory Papers, Workshop Descriptions, Industry Cases - Volume 2
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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With its 10th biannual anniversary conference, Participatory Design (PD) is leaving its teens and must now be considered ready to join the adult world. In this article we encourage the PD community to think big: PD should engage in large-scale information-systems development and opt for a PD approach applied throughout design and organizational implementation. To pursue this aim we extend the iterative PD prototyping approach by (1) emphasizing PD experiments as transcending traditional prototyping by evaluating fully integrated systems exposed to real work practices; (2) incorporating improvisational change management including anticipated, emergent, and opportunity-based change; and (3) extending initial design and development into a sustained and ongoing stepwise implementation that constitutes an overall technology-driven organizational change. The extended approach is exemplified through a large-scale PD experiment in the Danish healthcare sector. We reflect on our experiences from this experiment and discuss four challenges PD must address in dealing with large-scale systems development.