The design collaboratorium: a place for usability design

  • Authors:
  • Susanne Bødker;Jacob Buur

  • Affiliations:
  • University of Aarhus, Aarhus N, Denmark;University of Southern Denmark, Sønderborg, Denmark

  • Venue:
  • ACM Transactions on Computer-Human Interaction (TOCHI)
  • Year:
  • 2002

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Abstract

The "design collaboratorium" is a new usability practice that has been developed in an action research project between three industrial usability labs and a university. The design collaboratorium has been developed as a reaction to the failing capabilities of classical usability methods to cope with ubiquitous technologies. It has borrowed elements from participatory design and developed them further to become useful in large-scale industrial development organizations. The design collaboratorium will be presented through examples from a joint project: a vision project concerning wastewater treatment technology. In light of the case, we will discuss the philosophy underlying the design collaboratorium in further detail: the collaboration between active participants, the role of design artifacts, and the room as a meeting ground. Finally we lay out the working method and propose directions for future usability competencies.