An investigation of user-led system design: rational and political perspectives
Communications of the ACM - Special section on management of information systems
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
The design collaboratorium: a place for usability design
ACM Transactions on Computer-Human Interaction (TOCHI)
Human-centered design considered harmful
interactions - Ambient intelligence: exploring our living environment
About Face 3.0: The Essentials of Interaction Design
About Face 3.0: The Essentials of Interaction Design
Collaborative design exploration: envisioning future practices with make tools
DPPI '07 Proceedings of the 2007 conference on Designing pleasurable products and interfaces
The anatomy of prototypes: Prototypes as filters, prototypes as manifestations of design ideas
ACM Transactions on Computer-Human Interaction (TOCHI)
Understanding representation in design
Human-Computer Interaction
The people-prototype problem: understanding the interaction between prototype format and user group
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Sketching User Experiences: Getting the Design Right and the Right Design
Sketching User Experiences: Getting the Design Right and the Right Design
Culture and (i)literacy as challenges to scandinavian cooperative design
Proceedings of the 3rd international conference on Intercultural collaboration
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This paper argues for a relational view of collaboration in User-Centered Design activities. It argues that artefacts of different kinds are performative in making both users and designers perform in particular ways. In this way, it treats a case of a "catastrophic" user workshop as a heterogeneous enactment of relations rather than a case of having e.g. conservative or ignorant users.