Culture and (i)literacy as challenges to scandinavian cooperative design

  • Authors:
  • Janni Nielsen;Mads Bødker;Ravi Vatrapu

  • Affiliations:
  • Copenhagen Business School, Copenhagen, Denmark;Copenhagen Business School, Copenhagen, Denmark;Copenhagen Business School, Copenhagen, Denmark

  • Venue:
  • Proceedings of the 3rd international conference on Intercultural collaboration
  • Year:
  • 2010

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Abstract

With the development in the global market collaborative user centred design becomes a competitive factor since successful diffusion and up-take of systems lie with the users. But users have different IT competences and are culturally different. These are challenges that collaborative design methodologies need to address. We describe the development within HCI through a general introduction to User Centered Design then focusing on the Scandinavian Approach. We argue that the Scandinavian tradition too is embedded in its specific cultural understanding and we discuss this by introducing the concepts of conflict and culture. In a final paragraph we return to the networked society, and reflect on the role of collaborative design.