Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Layers of Silence, Arenas of Voice: The Ecology ofVisible and Invisible Work
Computer Supported Cooperative Work - Special issue: a web on the wind: the structure of invisible work
Sorting things out: classification and its consequences
Sorting things out: classification and its consequences
Mapping actors and agendas: political frameworks of systems design and participation
Human-Computer Interaction
Reconfiguring critical computing in an era of configurability
Proceedings of the 4th decennial conference on Critical computing: between sense and sensibility
Designing an immersive environment for public use
Proceedings of the ninth conference on Participatory design: Expanding boundaries in design - Volume 1
Inside the belly of the beast: the challenges and successes of a reformist participatory agenda
Proceedings of the ninth conference on Participatory design: Expanding boundaries in design - Volume 1
Making things work: dimensions of configurability as appropriation work
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Computer Supported Cooperative Work
Participative design and the challenges of large-scale systems: extending the iterative PD approach
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
A Review of 25 Years of CSCW Research in Healthcare: Contributions, Challenges and Future Agendas
Computer Supported Cooperative Work
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The notion that the design of technology is only fully completed when in use [23] is shared by many who now investigate user participation in design and the domestication of new technologies. Taking this idea as our starting point, we developed a research to action project with a major Canadian hospital. Our goals were to address technology implementation issues that arose as most units in the hospital moved to a new building, in which most technology (ranging from wired beds to drug dispensing machines) was new. This paper reports our findings from this project. Emphasis is placed on how institutional arrangements influenced the range of socio-technical possibilities that could be pursued [7]. Work practice problems are discussed in relation to the meso or organizational contexts, including organizational, vendor and staff actor networks.