Computer support for cooperative design (invited paper)
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
The limits of ethnography: combining social sciences for CSCW
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Representing the user: notes on the disciplinary rhetoric of human-computer interaction
The social and interactional dimensions of human-computer interfaces
Coordination mechanisms: towards a conceptual foundation of CSCW systems design
Computer Supported Cooperative Work - Special issue on the design of cooperative systems
Collaborative Networks Among Female Middle Managers in aHierarchical Organization
Computer Supported Cooperative Work - Special issue: a web on the wind: the structure of invisible work
The Invisible World of Intermediaries: A Cautionary Tale
Computer Supported Cooperative Work - Special issue: a web on the wind: the structure of invisible work
Designing Collaborative Systems: A Practical Guide to Ethnography
Designing Collaborative Systems: A Practical Guide to Ethnography
Co-realisation: towards a principled synthesis of ethnomethodology and participatory design
Scandinavian Journal of Information Systems - Special issue on Ethnography and intervention
Technology trouble? talk to us: findings from an ethnographic field study
PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
Reconfiguring critical computing in an era of configurability
Proceedings of the 4th decennial conference on Critical computing: between sense and sensibility
Multidisciplinary medical team meetings: a field study of collaboration in health care
Proceedings of the 20th Australasian Conference on Computer-Human Interaction: Designing for Habitus and Habitat
A Review of 25 Years of CSCW Research in Healthcare: Contributions, Challenges and Future Agendas
Computer Supported Cooperative Work
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This paper discusses a research project in which social scientists were involved both as analysts and supporters during a pilot with a new wireless nursing call system. The case thus exemplifies an attempt to participate in developing dependable health care systems and offers insight into the challenges of developing and supporting such systems. The analysis proposes that while dependability is not simply a technical issue, neither is it something, which can be improved merely by adding a social dimension. Instead, it argues that dependability is a relative concept, which may mean different things conditional on how it is specified in practice and who gets to do this. This relativity makes it important to relate the question of how to support dependable health care systems to an analysis of both the politics of technology within specific projects and to the politics of discourse, through which the researcher becomes involved in such projects.