Can networks make an organization?
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Four paradigms of information systems development
Communications of the ACM
Design at work: cooperative design of computer systems
Design at work: cooperative design of computer systems
A retrospective look at PD projects
Communications of the ACM - Special issue Participatory Design
PD and joint application design: a transatlantic comparison
Communications of the ACM - Special issue Participatory Design
Computing at work: empowering action by “low-level users”
Communications of the ACM
The limits of ethnography: combining social sciences for CSCW
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Do categories have politics? the language/action perspective reconsidered
ECSCW'93 Proceedings of the third conference on European Conference on Computer-Supported Cooperative Work
Fragmented exchange: disarticulation and the need for regionalized communication spaces
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
Make room for ethnography in design!: overlooked collaborative and educational prospects
ACM SIGDOC Asterisk Journal of Computer Documentation
Participatory Design in Consulting
Computer Supported Cooperative Work
Participatory Design: Issues and Concerns
Computer Supported Cooperative Work
Steps Across the Border –Cooperation, Knowledge Production and SystemsDesign
Computer Supported Cooperative Work
PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
Technology trouble? talk to us: findings from an ethnographic field study
PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
Inside the belly of the beast: the challenges and successes of a reformist participatory agenda
Proceedings of the ninth conference on Participatory design: Expanding boundaries in design - Volume 1
Steps toward a typology for health informatics
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Encountering others: reciprocal openings in participatory design and user-centered design
Human-Computer Interaction
The work of IT system developers in context: an organizational case study
Human-Computer Interaction
Prototyping praxis: constructing computer systems and building belief
Human-Computer Interaction
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
Computer Supported Cooperative Work
Challenges of participation in large-scale public projects
Proceedings of the 11th Biennial Participatory Design Conference
User gains and PD aims: assessment from a participatory design project
Proceedings of the 11th Biennial Participatory Design Conference
eParticipation as an information ecology: a micro-scale examination of two cases in Helsinki
Proceedings of the 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction
Factors that affect software systems development project outcomes: A survey of research
ACM Computing Surveys (CSUR)
Accounting and Co-Constructing: The Development of a Standard for Electronic Health Records
Computer Supported Cooperative Work
INTERACT'05 Proceedings of the 2005 IFIP TC13 international conference on Human-Computer Interaction
International Journal of Information Management: The Journal for Information Professionals
Proceedings of the 12th Participatory Design Conference: Research Papers - Volume 1
The mobile media actor-network in urban India
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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The article provides a framework and analytical tool for discussing the political and organizational context of design and participation and for identifying some of its central characteristics. Three arenas for participation are distinguished: designing work and systems; designing organizational frameworks for action; and designing the industrial relations context. Drawing upon material from 2 case studies in Germany and Austria, we focus on the evolving network of actors and intermediaries who in various ways contribute to work and systems design, the influence of the political culture and the legal framework on how legitimate agenda are created, and the relations between systems design and other agendas (e.g., organizational development and collective bargaining). We propose to use actor-network theory not just as a sociological exercise but as a tool. It helps to position actors within a larger context and reflect on their specific 'mediating' roles and to formulate appropriate practices of intermediation. Furthermore, the case studies point at the limitations to participation in fragmented political cultures and call attention to the importance of understanding agenda setting. Each arena of action has its own set of legitimate agendas-from questions of user interface design to quality of working life and privacy issues. Participation in design needs powerful agendas that can be established in all arenas and that can be translated notably into work and design questions with obvious relevance to users for everyday work with a computer system.