Office Technology and People - Computer-Supported Cooperative Work
Critical issues in information systems research
An annotated bibliography of computer supported cooperative work
ACM SIGCHI Bulletin - Special issue: Computer supported cooperative work
A web of fuzzy problems: confronting the ethical issues
Communications of the ACM - Special issue Participatory Design
INTERFACES FOR COOPERATIVE WORK: AN ECLECTIC LOOK AT CSCW '88
ACM SIGCHI Bulletin
Mapping actors and agendas: political frameworks of systems design and participation
Human-Computer Interaction
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Based on earlier work in Scandinavia, systems development is seen as both reflecting and shaping organizations. An ongoing action-research project at a large municipal hospital in Norway is taken as an example.This is a cooperative project in which nursing supervisors and researchers participate in shaping a learning process and designing a computer system.Some inherent contradictions, conflicts and challenges are indicated. Strengthening cooperation among themselves was the main reason for the nurses to embark on the project. It may be assumed that neither good intentions, nor the most advanced technology for cooperative work will necessarily result in a product which enhances cooperation and mutual support.